You complained to HfW about: MM Response: I am expecting the Old Complaint to the HOS to stand as I followed all due procedures, unlike H4W playing the innocent party. Reasons the call from Deborah after I came from COURT on the 14th and the email will be tendered into evidence as proof of H4W hate crimes against TENANTS including Ms H Presley who was targeted because she raised concerns. Before going further let the world know I will no longer tolerate H4W TERRORISM after coercing Ms Gilchrist to target me. I have reached out to get her the support she needs, instead I am living in FEAR of her HARMING me since she installed camera to monitor my movements so she can trigger me away from the eyes of the neighbours inside the COMMUNAL AREA. The same CA where the key I gave H4W is used to send persons to my home to harm me. This will be already in the public domain. Also MP Neil Coyle wrote to H4W about my concerns.
Excessive noise and unreasonable behaviour presented by another HfW tenant in your building MM Response: As stated above this is to be added to the old Complaints that I addressed via all the stages. Not my problems what H4W has done. I have evidence online of the Met Police handling of ASB from I posted my first video about Met Police. It is called “An Incident in Walworth Road” when I can be heard telling a person about my neighbours treatment of me. He can be heard saying don’t let her get away with it. H4W is responsible for COERCIVE CONTROL of my neighbour who needs HELP. I was contacted by a Samantha Gibbs in May 2022 via letter invitation to ASB. Anyone who knows me know how I address any concerns I have. Let H4W disclose those correspondence with Ms Gibbs. Ms Gibbs also visited my home on the 12th January 2022 bring a man who tried to ASSAULT me at my door. Ms Gibbs and Ms Gilchrist and the man were in each others company until the Police arrive to once again harass, bully and intimidate me. Now Ms Gibbs is off on Long-Terms Sick Leave. I learned reading the Witness Statement that Ms Gibbs started working with H4W in April 2022. What does that say about how H4W changed from the Social Housing that rescued me from “Domestic Violence” in 2000 to coercing my neighbour to continue the 22 years of HATE CRIMES that I catalogued in April 2019. H4W will DISCLOSE the SAR of 23 years since I signed the TENANCY AGREEMENT.
HfW wiping your data and blocking you from sending emails MM Response: I have no reason to comment. Based on Deborah calling my phone using “Private Number” and the recording available along with the email.
I understand that to resolve your complaint you are seeking:
For your report of ASB to be investigated MM Response: No, what about H4W and HOS reporting themselves to the RELEVANT AUTHORITIES? What about the Unlawful Injunction with threats of IMPRISONMENT and EVICTION and CONTEMPT of COURT? H4W contributed to the HATE CRIMES against me after Ms Gilchrist broke the glass on the 13th December 2021. The roles of the Met Police, Maudsley NHS, Southwark Council Adult Social Care, the GP Surgery, Mimi Owusu, and any individual, organisation, HMCTS, CPS, CJS will be named.
For any wiped data to be reinstated and for any block placed on your incoming emails to HfW to be removed MM Response: Maybe H4W in wiping my DATA think I was going to let them get away with what they are doing to Ms Presley and other TENANTS, some of whom have died. I tried to resolve this matter AMICABLY, but H4W was not interested, instead the Met Police take sides with them and the neighbour and this information is online. As MP Neil Coyle states to H4W I am within my rights to safeguard myself and vulnerable husband. Well it was Camilla Tominey of the Daily Express that I contributed to the “Mental Health CRUSADE who said “Tech Don’t Lie”.
In investigating your complaint, I have:
Spoken to your Neighbourhood Officer, Trina Philbert MM Response: Are you aware of the COURT CASES and the role of Trina Philbert? Ms Philbert will be reported for her HATE CRIMES when visiting my home with Candy Smith of Southwark Adult Social Care who arranged a “Mediation Meeting” with H4W in June 2022. She said she was in the job since May.
Spoken to colleagues in our IT team MM Response: Were you aware I was the MINUTE TAKER for the SCRUTINY PANEL? I am seeking Legal Advice about H4W and partners in this matter. Based on the CONTEMPT of COURT threats of IMPRISONMENT, I will be relying on my Social Media, Investments in Websites, my BOOK and RELEVANT EVIDENCE as stated by District Judge Pigram. Refer to the fact that I have 18 Facebook Pages and my YouTube Channels subscribers are increasing. Therefore, the world will be reminded about the roles of the Judiciary of England and Wales, the Criminal Justice System and the Crown Prosecution Services in the miscarriages of justice. Did Deborah who called me on the 14th not aware of MERVELEE MYERS as she stated, or did H4W coerced her to call me to TRIGGER me, like what they are doing to Ms PRESLEY?
Considered our responsibility under the principles of Safeguarding MM Response: Can I ask H4W to subscribe to my YOUTUBE for FREE LESSONS. I prepared some RESOURCES for the CUSTOMER PANEL as the MINUTE TAKER.
Excessive noise and unreasonable behaviour presented by another HfW tenant in your building
On 8th December 2023 you sent a video link to our legal representatives Devonshire’s Solicitors. The You tube video appears to be recorded from behind the front door of a residential property (which I believe to be your home) and details two voices. MM Response: Let me address the Representative of Devonshires Solicitors with the CURTSEY she deserves based on TREATMENT by H4W and Devonshires Solicitors of Ms PRESLEY. I consider Ms Presley to be DEPRESSED and I will reference my letter to www.leyf.org.uk for clarity of why I started https://fight4justiceadvocacy.business.site and I do not want Ms PRESLEY to become a SUICIDE statistics.
Devonshire’s shared with your video with the Neighbourhood Officer (Trina Philbert) on 8 December 2023 as you had not reported an incident to us, Trina wrote to you on 13 December 2023 to ask if you would like to log a noise complaint. MM Response: Let me just say I will not tolerate any more of this DISCRIMINATION based on the COURT CASES and Trina Philbert Witness Statement and referring me to the Maudsley NHS. The roles of Southwark Council Adult Social Care will be considered along with other Organisations. The 300+ pages of SAR by Southwark Council is another factor. But the 12 pages of Witness Statement will be the basis of why H4W will be exposed. H4W is aware that I was SCAMMED by Mimi Owusu of £10,000.00 from the time she meet me in April – July. H4W resorted to monitoring me inside the COMMUNAL AREA. There are photos of Ms Owusu’s friend who introduced her to me in the BUNDLES. There are photos of the MATS at my door before they were removed. Reasons for the UNLAWFUL INJUNCTION that cannot be CONTEMPT of COURT. Because I will name every District Judge from County Court at Clerkenwell and Shoreditch involves in the MISCARRIAGES of JUSTICE. I will be publishing a BOOK.
Our records show that you responded on the same day, however your response was unclear, and no further attempts were made to clarify the content of the email or establish if you wanted to log the complaint. MM Response: Since H4W want to continue INSILTING me, I will let them do so. Then the world will understand how many INDIVIDUALS I reached out to, to help me resolve the matter including the Rev Rose Hudson-Wilkin before Narin Masera sent me letter. I was trying to MEDIATE with her because I meet Ms PRESLEY online and was aware of what H4W and Devonshires Solicitors and HMCTS were doing to her.
We have now logged a report of ASB under case reference number 2024000045. To fully understand the problems you have been experiencing, your Neighbourhood Officer will need to meet with you to discuss the incidents, obtain the details of any witnesses and work with you to develop an action plan. MM Response: Since I consider H4W a THREAT to my HEALTH and SAFETY and that of my HUSBAND, and based on Trina Philbert’s “Witness Statement” I am letting H4W aware that this is not acceptable. Both Trina Philbert and Samantha Gibbs have threatened me at my home. I have CAD Numbers for the ASB of Ms Gilchrist and Samantha Gibbs. I recorded in line with GDPR and reasons that the UNLAWFUL INJUNCTION can’t be CONTEMPT of COURT. DISCLOSURE of DOCUMENTS in particular the letter dated April 2019 is part of the EVIDENCE. I was told by Ms PRESLEY how the HOS operates. Let me inform H4W that I meet Michael Gove at www.leyf.org.uk A/C in 2011 when he was at the Department for Education, now he is at Housing. I would advise H4W and Devonshires Solicitors to do the RESEARCH of why Met Police Commissioner Sir Mark Rowley wrote in my BOOK… The videos I created for “A New Met For London” will prove to the world how H4W changed from rescuing me from Domestic Violence” in 2000 to the TERROR CELL where am living in FEAR. Because my neighbour was coerced when all am doing is to SAFEGUARD everyone like I did when I averted a Grenfell Tower here. It is RELEVANT to mention Barrister Samantha Jones who Judge Freer gave a reference to be on the Grenfell Tower Inquiry Panel.
The meeting can take place on the phone or face to face. MM Response: No not an option. H4W already have the information that is part of the CONTEMPT of COURT.
I have asked your Neighbourhood Officer to contact you to arrange an appointment. MM Response: I consider Trina Philbert needs training and since she continues to DISCRIMINATE against Ms PRESLEY, this is part of my COMPLAINT. Because the HOS is party to H4W DISCRIMIATION against TENANTS.
To assist with her investigations and encourage a positive outcome, MM Response: HMCTS District Judges will be named. What is H4W definition of “Positive Outcome?”
you will be required to complete the enclosed diary sheets and work with Trina MM Response: Tina Philbert does not have the QUALIFICATIONS & EXPERIENCES to deal with this MATTER. and any other advised agencies e.g. the local authority MM Response: I have already done my DUTIES, the AUTHORITIES can contact me. If I did not get the SOLICITORS representing me I would become another VICTIM like Ms PRESLEY.
noise/environmental team or the police. MM Response: At this stage I will not tolerate the DICTATES of H4W that coerced a VULNERABLE person to pose threats to me and my VULNERABLE HUSBAND. Refer to my online Defensive Practice for all MENTIONED will be EXPOSED. The Met Police is the biggest CULPRITS as they are captured LIVE…
The diary sheets will need to be updated with any new incidences of ASB MM Response: I do not have time to be BURIED under H4W NEGLIGENCE leaving me and my HUSBAND at the hands of my neighbour, her partner and those who H4W deemed necessary to enter the COMMUNAL AREA with the key I gave them.
as soon as possible after they occur MM Response: This has been happening since 2001. Samantha Gibbs who is on Long-Term Sick Leave must ANSWER to why she coerced Ms Gilchrist. Trina Philbert will be charged for LYING and Narin Masera for paying Ms Mimi Owusu for a 12 page Witness Statement claiming I was SECTIONED under the Mental Health Act and Registered DEAF. I was caused additional STRESS by the actions of the Metropolitan Police and their failures to act when I reported Winsome Duncan and Barrister Ryan Clement verbal Threats. But turned up at my home on 30th October 2017 I write on Facebook I was feeling SUICIDAL. Reasons the CCCS District Judges with be named.
and returned to your Neighbourhood Officer (Trina Philbert), via email to customer.service@h4w.co.uk MM Response: Has the BLOCK been lifted?
Your compliant has not been upheld.
HfW wiping your data and blocking you from sending emails
The Head of IT has confirmed that at no point have we deleted data held on our tenants or blocked tenants from sending emails to the business. HfW commenced using a computerised database to log customer contact in 2013, ahead of this date all data was held on the tenancy files. MM Response: I will provide the EVIDENCE.
Your compliant has not been upheld.
HfW’s Policy for the Safegaurding and Protection of Adults at Risk
I have noted the comments you have made about how you are feeling and notification of your husbands decline in health, and have asked your Neighbourhood Officer to complete a referral to the safeguarding team. Trina will be able to speak to you about the report she has made and any other support you or your husband may need when she contacts you. MM Response: This is breaching the Equality Act 2010 Protected Characteristics.
This concludes Stage 1 of our internal complaints process. I am sorry that you had cause to complain to HfW. I hope that this letter shows that your feedback has been fully considered and hope that you are satisfied with this response. MM Response: The first COMPLAINT still stands because I did my part.
If you are dissatisfied with our response, you should reply within 20 working days explaining why you remain dissatisfied and what you are seeking as an outcome. This reply should be addressed to: complaints@h4w.co.uk or by hard copy to: MM Response: The first COMPLAINT still stands and I am advocating on behalf of TENANTS let down by the HOS.
HfW Complaints Team
Sixth Floor, Blue Star House
234-244 Stockwell Road
London
SW9 9SP
Your complaint will then be reviewed by the Director of Operations at stage 2 of our internal complaint procedure as outlined in our Complaints Policy. A copy of this policy can be viewed online at: MM Response: My first COMPLAINT still stands and HOS is involved.
As a registered social landlord, we strive to adhere to the principles outlined in the Housing Ombudsman’s Complaint Handling Code, which can be viewed online at: MM Response: H4W is in breach of the TENANCY AGREEMENT I signed first in 2001, 2007 and 2015.
Mayor of London, Sadiq Khan (@MayorofLondon) posted at 5:08 pm on Mon, Feb 19, 2024: There is no hiding place for anyone who abuses their position of trust and authority within the police
One more river Journey Man, 1 more river to cross. TEALEAVES coming like a snake in the grass…. It’s a sad indication when LEYF Nurseries can manipulate those like the chef who is/was steep in her #African upbringing to now be ashamed of the old fashioned values and beliefs by which we were brought up.
I have nothing to lose. I will take my Fight4justice campaign to them. Then some of my former colleagues who are working under the #ModernDaySlaveMasters_Mistresses will realise their follies and break the silence of oppression.
How long will they kill our Prophets while we stand aside and look? I have my stories to tell and no one is going to stop me. Unless GOD decree.
I am back on the floor with paper everywhere. It don’t matter that I have the #flu. No one is going to put one over on me despite my #ChronicAnxiety. The truth must be told like #barrybennell. #LEYF will not get away with the DISCRIMINATION.
Taurus: You’ll have to get more training to land the work you want. Taking a crash course is a good idea. It’s an especially auspicious time to acquire technical skills like coding and programming. This will make you a hot commodity on the job market.
Evaluation: Well if LEYF Nurseries and the Employment Tribunal need to deal with the fact, tell them to consult with the Daily Express.
As per usual I am making the most of the opportunities, starting early before the flu decides that I must go back to bed. This is just an example of when I was brand building at LEYF Nurseries. When it suits them, they take me out of the photos. And put me back when they need to talk about #JuneOSullivan Quality provision – building a skilled and motivated early years team. I remember the occasion for this photo. Because they were supposed to do filming at the Penfold Street Residential Home, but couldn’t because of unforseen circumstances. So I galvanise the team to get the photoshoot done at Luton Street.
This Lady failed to recognise me at Middlesex University on the 19th September 2015. The day I spoke to Professors #ChrisPascal and #TonyBertram Prisident at British Association of Early Childhood Education (BAECE) or Early European Childhood Education Research Journal, about my dreams of going back to Jamaica to make valuable contributions to Early Childhood Education promoting INCLUSION.
My Kevin Murray grandson. Showing my credentials as a Basic School Teacher. The story about my son is documented about his misdiagnosis re multiple disabilities.
Another first for my family my Valdin Legister grandson got a scholarship to Munro College. Now I was at my grandson’s graduations after my Mother’s funeral. Came back and transferred to BIB LEYF Nurseries. The discrimination was sanctioned there by the Leaders and Management. Tell the Employment Appeals Tribunal to go back to the fact in the BUNDLES to find out about credible witnesses?
Valdin Legister and Veralton Nembhard are on the world stages and LEYF Nurseries have the audacity to come try radicalise me after the death of my MOTHER. Can someone please tell them about the British values, #CounterTerrorism_SecurityAct, Modern Slavery Act 2015, The Human Rights Act, etc…. Since they did not know to update the contract I signed in line with the Equality Act, 2010.
Just in case they are questioning my Mental State and whether I am a CRIMINAL…? Here is proof that I was doing work for LEYF Nurseries that did not fall within the Contract Sections 1 -33. I was only doing it because I am passionate about anyhting I set my mind to. Proof that I am an educated, empowered woman, despite my deficits and limitations.
If I can appear in HCT Group Impact Report 2016 as statistic of 1 in 5 suicides are associated with unemployment and then I was not given the chance to do the trainings as promised to get back into employment? Well it’s time I follow my calling and do what I know I am blinking heck good at – #Writing
I am up & need 2 get a move on. Let me say thanks 2 GOD 4 sparing my life. Mr T, God was add on from I was born 19.5.56. I am ur #Senior so I was bound 2 click…. ASCS 2 u plz!
Left home feeling annoyed. Get to the traffic lights at #MandelaWay and this #YM compliment me saying “Miss I just love the hat u are wearing, teaming it with the earrings just kill it, it suits you…” I was stood feeling on top of the world. The lady about to drive off was smiling. Well u have to wait for the #FashionTip. On the bus.
I am getting ready to go to the #CatfordBroadwayTheatre when I get back I will be in full flow celebrating what #GODdidNotPutTogether. But nevertheless I accepted and never interfered in anyone’s life with #Remarks #IDidNOTPass. So anyone who wants to get between me and my #SONS Kevin Murray, Valdin Legister, Kevin Murray better take heed and don’t start #Belittling_RATTYNEMBHARD or else there will be no #PEACE when the GOD dat put dem together haffi go put them #ASSUNDER. I have kept my own counsel all these #21years but it’s not too early for a shower of rain. I put no one together and I take no one apart, but I why the #SeparationTactics now? I have been through everything in my life and my GOD is still doing it for me when I am unable to do for myself. So now they can take back dat #CRAP and come again!
With GOD everything is possible. Anyone getting the wrong impression better start accepting I can’t be bought. MONEY though important don’t take up all of my life. I have better things to do…
Lori Reid Taurus Apr 21 – May 21 Tuesday You may be imaginative but you’re not airy-fairy. So when you unfold your plans and have the backstory worked out, people can’t help but be impressed. Their eager response surprises you.
Wednesday You have accepted responsibilities, worked with the team and taken the helm. You’ve left a good impression so a change of tack won’t hinder you. Romantically, a realisation dawned. Socially, be selective.
Thursday Once you let the fog lift, you’ll find a brighter day ahead. By lunch time you should know the goals you want to achieve. With steady control, taking on changes at work won’t be as hard as you fear. Call me to hear when a friend needs a shoulder to cry on.
Was planning to do supn & my blinking computer freeze. By time I finish fiddling with the LT, time run out. The damn computer still frozen so I don’t know if I need 1 new Ratty Mouse? Can’t see any light up. Satan nuh want stop taunt I to Rasta Fierce. Ok so it’s Easter coming up & Satan sey he/she want fi get dah betas of dis Sinner? Well I don’t think so as the God my Fore Parents & Parents served is going to see me thru the Provocations & Temptations fi Cuss, Carry on, Knock out su-Mad-Dem &….
Happy Wedding Anniversary 2 my #1SonKevinDMurray&Donnett-Lee Murray on this their special day. XXX Mum & All the CLANS the World over. Got up this morning, read the NP & was just about to leave home. Remembered it is UR WA, so I wrote it on a Memo so I don’t forget when I get home?
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15Judith Gordon, Selena Samuels-Geiger and 13 others
On 1 of the pics it’s dated 26.6.91 & 28.6.? not sure? There are some other marks. Wonder if U still have Ur copies? I have every cards, photos, etc that was sent to me. Guess I am morphing into GanGan & Mama? But am proud of my Pedigree!
U just have to extend ur encouragement and pray for the best outcomes in life for the young persons like Kevin & Donnett who have dedicated & pledge themselves to each other from such young age. Have to admit they have done so much better than me. To God be the glory & thanks to everyone for helping me to help them celebrate.
NO Good at Directions & is heading 1 way when I should be heading the other? So heading out early so I can tun back & ketch up! Another experience in this LJ I am expecting? I’ll be in another NE>>>
Happy 17th Wedding Anniversary to Donnett LEE & Kevin D. MURRAY! 1 can wish…? & mine is that I get a GD whom I’d love to have the name IVAN to celebrate the 2 GGF in the Family? Loads of Love & more>>> XXX CLANS a Plenty!
Well in case dem nebba did know…? RATTY is my name & blinking well know how fi play di freaking GAMES…!!! & MERV never ever stooped 2 CHEATING…!!! BiggA dan dat…?
Black History Month fact #27 Haiti was the first free Black nation of the western hemisphere. The Haitian revolution actually began in the village of Bwa Kayiman* (Creole) on August 14, 1791, where ambitious Haitians thirsty for freedom sacrificed a black pig during a voudun ceremony. This ritual spiritually catapulted Haitians to fight to the death until they earned their liberation as the first successful slave revolt in all of history. We all know who Toussaint L’Ouv…
Just learnt my new Camera Phone is 1 wicked Piece of ICT gadget!!! Mark my Word there are still so much 4 me 2 learn… Even I couldn’t wok de darn ting out widout HELP…!!! Have 2 spend some money den I’ll have even more Mag. Pics 2 download.
Happy 16th Anniversary 2 Donnett Lee-Murray & KD Murray my 1st born on this momenteous date!!! Keep the Flag of Holy Matrimony flying high now my children… U r an inspiration 2 Ur Ole Mum!!! XXX Ratty Nem… & the CLANS!!!
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21Yori Yori, Sharon Nembhard-Francis and 19 others
I have to thank Facebook for giving me the opportunity to document my thoughts. Now it’s easy to turn to my jounral to jog my memory. Proud of my #Family!
Mervelee Advocacy 