Complaint 202209405 Housing For Women
5 August 2022
Dear Mrs Myers
Complaint: 202209405 – Housing For Women
Thank you for your recent telephone call regarding your complaint about Housing For Women. I am sorry to hear about the problems that are affecting you in your home.
Details of your complaint
In summary, I understand your complaint to be about:
• How Landlord handled your reports of broken radiator – Length of the time to replace a broken radiator (took over a year) MM Updates: Refer to http://www.southwark.gov.uk for correspondence from Ginette Hogan Public Health Policy Officer regarding breaches of the Equality Act 2010 Protected Characteristics after I was appointed Health Ambassador. The Radiator was replaced by Watret after I was told it is a danger and an Environmental Health Hazard. I have recordings to verify my stories of H4W negligence, in light of the Grenfell Tower situation I averted before.
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