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Touchstone Corporate Property Services Limited Registered office: 305 Grayโs Inn Road, London, WC1X 8QR Registration number: 4695692. Registered in England and Wales Correspondence address: 2 Crescent Office Park, Clarks Way, Bath, BA2 2AF
Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP t: +44 (0)20 7501 6120 e: communications@h4w.co.uk w: http://www.hfw.org.uk Statement of Account Ms Mervelee Myers Account Ref: 101132 16 Alma Grove London SE1 5PY Property Ref: ALG1m016 Start Date: 01/12/2000 Housing Officer: Trina Philbert As at: 15 November 2024 A C C O U N T S U M M A R Y Balance on Account: ยฃ65.65 In Arrears Last Payment Made: ยฃ550.00 01-Nov-2024 Regular Account Charge: ยฃ644.54 Please refer to the following pages for the full statement. Payment Options By Allpay rent card – this card can be used at any paypoint outlet. By Bank giro credit – use this pay in book at any Royal Bank of Scotland. By Standing Order – set up a regular payment through your bank. By Telephone – call the office to pay by card. Get in Touch Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP Phone: +44 (0)20 7501 6120 Email: communications@h4w.co.uk Website: http://www.hfw.org.uk Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP t: +44 (0)20 7501 6120 e: communications@h4w.co.uk w: http://www.hfw.org.uk Ms Mervelee Myers Pages in this Statement: 1/4 TS 01Nov21 Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP t: +44 (0)20 7501 6120 e: communications@h4w.co.uk w: http://www.hfw.org.uk Statement of Account Ms Mervelee Myers Account Ref: 101132 16 Alma Grove London SE1 5PY Property Ref: ALG1m016 Start Date: 01/12/2000 Housing Officer: Trina Philbert Overall Balance: ยฃ65.65 In Arrears As at: 15 November 2024 Date Transaction Description Payments Charges Balance 01/11/2024 STO Bank Payment -01/11/2024 ยฃ550.00 ยฃ65.65 Arrears 01/11/2024 Rent Charge 01/11/2024 to 30/11/2024 ยฃ644.54 ยฃ615.65 Arrears 01/10/2024 STO Bank Payment -01/10/2024 ยฃ550.00 -ยฃ28.89 Credit 01/10/2024 Rent Charge 01/10/2024 to 31/10/2024 ยฃ644.54 ยฃ521.11 Arrears 02/09/2024 STO Bank Payment – 02/09/2024 ยฃ550.00 -ยฃ123.43 Credit 01/09/2024 Rent Charge 01/09/2024 to 30/09/2024 ยฃ526.88 ยฃ426.57 Arrears 01/08/2024 STO Bank Payment – 01/08/2024 ยฃ550.00 -ยฃ100.31 Credit 01/08/2024 Rent Charge 01/08/2024 to 31/08/2024 ยฃ526.88 ยฃ449.69 Arrears 01/07/2024 STO Bank Payment -01/07/2024 ยฃ550.00 -ยฃ77.19 Credit 01/07/2024 Rent Charge 01/07/2024 to 31/07/2024 ยฃ526.88 ยฃ472.81 Arrears 03/06/2024 STO Bank Payment – 03/06/2024 ยฃ550.00 -ยฃ54.07 Credit 01/06/2024 Rent Charge 01/06/2024 to 30/06/2024 ยฃ526.88 ยฃ495.93 Arrears 01/05/2024 STO Bank Payment-01/05/24 ยฃ550.00 -ยฃ30.95 Credit 01/05/2024 Rent Charge 01/05/2024 to 31/05/2024 ยฃ526.88 ยฃ519.05 Arrears 02/04/2024 STO Bank Payment – 02/04/2024 ยฃ550.00 -ยฃ7.83 Credit 01/04/2024 Rent Charge 01/04/2024 to 30/04/2024 ยฃ526.88 ยฃ542.17 Arrears 01/03/2024 STO Bank Payment – 01/03/2024 ยฃ550.00 ยฃ15.29 Arrears Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP t: +44 (0)20 7501 6120 e: communications@h4w.co.uk w: http://www.hfw.org.uk Ms Mervelee Myers Pages in this Statement: 2/4 TS 01Nov21 Date Transaction Description Payments Charges Balance 01/03/2024 Rent Charge 01/03/2024 to 31/03/2024 ยฃ526.88 ยฃ565.29 Arrears 01/02/2024 STO Bank Payment – 01/02/2024 ยฃ500.00 ยฃ38.41 Arrears 01/02/2024 Rent Charge 01/02/2024 to 29/02/2024 ยฃ526.88 ยฃ538.41 Arrears 02/01/2024 STO Bank Payment – 02/01/2024 ยฃ500.00 ยฃ11.53 Arrears 01/01/2024 Rent Charge 01/01/2024 to 31/01/2024 ยฃ526.88 ยฃ511.53 Arrears 01/12/2023 Bank Payment ยฃ500.00 -ยฃ15.35 Credit 01/12/2023 Rent Charge 01/12/2023 to 31/12/2023 ยฃ526.88 ยฃ484.65 Arrears 01/11/2023 STO Bank Payment-01/11/2023 ยฃ500.00 -ยฃ42.23 Credit 01/11/2023 Rent Charge 01/11/2023 to 30/11/2023 ยฃ526.88 ยฃ457.77 Arrears 02/10/2023 Bank Payment ยฃ500.00 -ยฃ69.11 Credit 01/10/2023 Rent Charge 01/10/2023 to 31/10/2023 ยฃ526.88 ยฃ430.89 Arrears 01/09/2023 STO Bank Payment – 01/09/2023 ยฃ500.00 -ยฃ95.99 Credit 01/09/2023 Rent Charge 01/09/2023 to 30/09/2023 ยฃ492.41 ยฃ404.01 Arrears 01/08/2023 STO Bank Payment 01/08/2023 ยฃ500.00 -ยฃ88.40 Credit 01/08/2023 Rent Charge 01/08/2023 to 31/08/2023 ยฃ492.41 ยฃ411.60 Arrears 03/07/2023 STO Bank Payment 03/07/2023 ยฃ500.00 -ยฃ80.81 Credit 01/07/2023 Rent Charge 01/07/2023 to 31/07/2023 ยฃ492.41 ยฃ419.19 Arrears 01/06/2023 STO Bank Payment -01/06/2023 ยฃ500.00 -ยฃ73.22 Credit 01/06/2023 Rent Charge 01/06/2023 to 30/06/2023 ยฃ492.41 ยฃ426.78 Arrears 02/05/2023 STO Bank Payment -02/05/2023 ยฃ500.00 -ยฃ65.63 Credit 01/05/2023 Rent Charge 01/05/2023 to 31/05/2023 ยฃ492.41 ยฃ434.37 Arrears 03/04/2023 STO Bank Payment -03/04/2023 ยฃ500.00 -ยฃ58.04 Credit 01/04/2023 Rent Charge 01/04/2023 to 30/04/2023 ยฃ492.41 ยฃ441.96 Arrears 01/03/2023 STO Bank Payment-01/03/2023 ยฃ500.00 -ยฃ50.45 Credit 01/03/2023 Rent Charge 01/03/2023 to 31/03/2023 ยฃ492.41 ยฃ449.55 Arrears 01/02/2023 Bank Payment -01/02/2023 ยฃ500.00 -ยฃ42.86 Credit 01/02/2023 Rent Charge 01/02/2023 to 28/02/2023 ยฃ492.41 ยฃ457.14 Arrears Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP t: +44 (0)20 7501 6120 e: communications@h4w.co.uk w: http://www.hfw.org.uk Ms Mervelee Myers Pages in this Statement: 3/4 TS 01Nov21 Date Transaction Description Payments Charges Balance 16/01/2023 1745 TDC AllPay Payment 16/01/2023 ยฃ500.00 -ยฃ35.27 Credit 01/01/2023 Rent Charge 01/01/2023 to 31/01/2023 ยฃ492.41 ยฃ464.73 Arrears 01/12/2022 Rent Charge 01/12/2022 to 31/12/2022 ยฃ492.41 -ยฃ27.68 Credit 01/11/2022 Rent Charge 01/11/2022 to 30/11/2022 ยฃ492.41 -ยฃ520.09 Credit 01/10/2022 Rent Charge 01/10/2022 to 31/10/2022 ยฃ492.41 -ยฃ1012.50 Credit 07/09/2022 TDC Allpay 1177 07/09/2022 ยฃ500.00 -ยฃ1504.91 Credit 01/09/2022 Rent_Charge 01/09/2022 to 30/09/2022 ยฃ473.02 -ยฃ1004.91 Credit 02/08/2022 TDC Allpay 1020 03/08/2022 ยฃ500.00 -ยฃ1477.93 Credit 01/08/2022 Rent_Charge 01/08/2022 to 31/08/2022 ยฃ473.02 -ยฃ977.93 Credit 04/07/2022 TDC Allpay 0890 05/07/2022 ยฃ600.00 -ยฃ1450.95 Credit 01/07/2022 Rent_Charge 01/07/2022 to 31/07/2022 ยฃ473.02 -ยฃ850.95 Credit 10/06/2022 TDC Allpay 0786 11/06/2022 ยฃ2700.00 -ยฃ1323.97 Credit 08/06/2022 TDC Allpay 0773 09/06/2022 ยฃ1000.00 ยฃ1376.03 Arrears 01/06/2022 Rent_Charge 01/06/2022 to 30/06/2022 ยฃ473.02 ยฃ2376.03 Arrears 01/05/2022 Rent_Charge 01/05/2022 to 31/05/2022 ยฃ473.02 ยฃ1903.01 Arrears 01/04/2022 Rent_Charge 01/04/2022 to 30/04/2022 ยฃ419.90 ยฃ1429.99 Arrears 01/03/2022 Rent_Charge 01/03/2022 to 31/03/2022 ยฃ481.89 ยฃ1010.09 Arrears 01/02/2022 Rent_Charge 01/02/2022 to 28/02/2022 ยฃ481.89 ยฃ528.20 Arrears 01/01/2022 Rent_Charge 01/01/2022 to 31/01/2022 ยฃ481.89 ยฃ46.31 Arrears 01/12/2021 Rent_Charge 01/12/2021 to 31/12/2021 ยฃ481.89 -ยฃ435.58 Credit 01/11/2021 STO Bank Receipts 01/11/2021 ยฃ476.83 -ยฃ917.47 Credit 01/11/2021 Rent_Charge 01/11/2021 to 30/11/2021 ยฃ481.89 -ยฃ440.64 Credit 01/10/2021 STO Bank Receipts 01/10/2021 ยฃ476.83 -ยฃ922.53 Credit 01/10/2021 Rent_Charge 01/10/2021 to 31/10/2021 ยฃ481.89 -ยฃ445.70 Credit 30/09/2021 Carried Forward BALANCE ยฃ927.59 -ยฃ927.59 Credit Totals: ยฃ19131.25 ยฃ19196.90 Housing for Women Sixth Floor Blue Star House 234-244 Stockwell Road London SW9 9SP t: +44 (0)20 7501 6120 e: communications@h4w.co.uk w: http://www.hfw.org.uk Ms Mervelee Myers Pages in this Statement: 4/
As you aware we act for you in relation to your case against your landlord.
In law the burden of proof is upon you, as the claimant, to prove your case against your landlord.
We have to prove your case on your behalf as follows:-
That there is actionable disrepair present at your address; and
That your landlord knew of the actionable disrepair and conditions because you have personally told them or they were on notice in some other way of the conditions before we have become involved in your case.
We prove 1 by obtaining a report from a Chartered Surveyor, an expert. The Surveyor will within his report, set out the disrepair, how each and every defect needs to be addressed and at what cost.
We appreciate it can be difficult to provide all the information we need straight away but can you please gather as much material as possible – the information/evidence โ and supply it, if/when you are able to do so? Evidence assists in securing early settlements and thus is crucial in every case.
In relation to 2, we need to know what evidence, if any, you hold in support of your complaints about the conditions – for example:
Do you have any emails, texts or letters sent to your landlord and any reply to those complaints? If you do, please forward them. MM Response: 1. Letter dated 29 April 2019 detailed fact my husband who was a painter and decorator maintained the upkeep of the Property from he moved here in 2001. 2. Series of Messages on my Mobile with MCP Property Dated 20 March 2023 to Tuesday 1 October 2024. This is about REPAIRS carried out in the property about the REPORTS I made via telephone calls to those responsible. 3. I have had several conversations with persons from MCP about repairs to be done. I was called on the 27th October 20224 from a female about the repairs to the toilet seat. That is the date that Dr. Phil Gregory visited. 4. Reference the letter/email about the conversation with the Mental Health Nurse and H4W. I recorded most conversations and will have to track them down. 5. A COMPLAINT was lodged on my behalf about the toilet seat by an employee of H4W. The reference is included in the letter from the MH Nurse. I asked Dr. Phil Gregory to mention I showed him the DISREPAIR when he visited on the 27th October. 6. 1/2/24 H4W MCP Property Report of Electrical Faults & No Heating Call Log 325823 via email. ย
Do you have any telephone logs as proof of contact or screenshots of telephone conversations with your landlord? Again if you have any then please provide them. MM Response: 16/1/2023 Peju Awoye Customer Portal Link โ Wiping of DATA from 2000 with reports of DISREPAIR. ย Neighbours Dispute & ASB Case Reference: NC30058 Date: 12/1/2023. ย ย ย
You may have reported the complaints via WhatsApp or your landlordโs website reporting Portal. Let us know what dates and what you actually reported and if possible, send us evidence. MM Response: DATA wiped from Customer Portal and I was not allowed to send anything via EMAIL. They were rejected. My complaints were documented on the CUSTOMER PANEL before the DATA were wiped out. I had seen them and added information myself.
Has anybody else on your behalf reported the conditions to your landlord? If so let us have names and addresses in order that we can attempt to obtain witness statements and or discuss the contact with that party? MM Response: 1. Mimi Owusu and her friend Liz came to my home and saw the condition of the place. They help me to raise concerns. But later turned against me. 2. Mimi Owusu write a 12 page Witness Statement for H4W cataloguing how she helped H4W to cover up the DISREPAIR. 3. Liz targeted me because of a photograph that was taken of me and her at the Front Door when she came to support me. 4. I was contacted by Andrew Jenkins of Talking Therapies 12/2/2022 to make Telephone appointment after Trina Philbert referred me. Because of the ongoing issues to do with the DISREPAIR. 5. The issues about DISREPAIR started when I was asked to do a SURVEY about the CONDITIONS of the PROPERTY. I was honest about the deterioration in the upkeep of the PROPERTY because I was the minute taker for the Scrutiny Customer Panel that was disbanded. I am now a member of the Housing Ombudsman Customer Panel. I was selected for my experiences and skills in advocating for others. ย ย 6. The people who advocated on my behalf are dead. 7. Hermoine Cameron who was a member of the Scrutiny Panel was advocating on my behalf. She visited my home twice, but I do not have her address or contact information. 9. Ms H Presley who is having the same problems with H4W can verify I shared my concerns with her. ย ย ย ย ย
Have you kept a diary of your complaints made to your landlords? If so please let us have a copy โ if there is private material in any diary/log which you would prefer not to be disclosed, we can ensure only the relevant notes/entries are disclosed. MM Response: 1. My DAIRY would have been the CUSTOMER PORTAL that was wiped of the data. 2. I started recording conversations with H4W to safeguard myself after Ms Samantha Gibbs and Trina Philbert joined their employment in 2022. 3. I have letters between Ms Gibbs and myself and done recordings that I will have to search for online. 4. I have REFERENCE about calls I made.
Have you used your landlordโs complaints procedure? If so let us know the result? Did you know of any complaintโs procedure? MM Response: 1. The complaints I raised were GENERAL about the harassment and bullying of the neighbour that would mention issues about reasons for disrepairs. 2. Other concerns of REPAIRS would have been addressed. Like when Pipes were put in by GREEDY CONTRACTORS and I refused for them to put the pipes through my flat to go upstairs. Because of the times Ms Gilchrist flooded the bathroom and H4W had to change the Electrics in the Bathroom. 3. I advocated on behalf of TESS for the pipes not to be put through her flat. After this was done the pipes were left uncovered. I had to ask for the PIPES to be boxed in as I was pulling my heavy trolley over them. 4. I had a FAULTY radiator for over a year. I have recording of the CONTRACTOR complaining to his colleague about it. 5. An electrical casing fell from the ceiling missing my husband who was sat at the kitchen table. It was in the kitchen for months because the landlord said its not their RESPONSIBILITY. They fixed it in the end. 6. The same was done about the fencing. They came to make a gate for the front instead of the back garden. 7. My brother fixed the gate when he visited for my husbandโs 101 birthday. 8. The fence is still not fixed. 8. Until Ms Gibbs and Ms Gilbertย started working for H4W when I raised concerns in a SURVEY and I was targeted by H4W, I was getting repairs sorted. 9. The major complaint would be from Ms Gilchrist broke the glass to the Communal Door on the 13th December 2021 and the length of time it takes for H4W to board it up before replacing the glass. Ms. Gilchrist broke the glass again in May after opening a letter from H4W and leaving it on the mat at my door. ย ย
Have you informed any employee or contractor of the Landlord of the conditions? If so let us know when you did so and how you did so, and if you know the names of the persons please provide them. MM Response: 1. Concerns were raised in a SURVEY carried out on behalf of the landlord. ย 2. I was asked if I want the landlord to talk to me about the ISSUES raised. Considering I was the minute taker for the SCRUTINY PANEL I would be aware of concerns of my fellow TENANTS on the PANEL. I have a list of names and minutes of the meeting along with schedules for TRAINING. ย 3. I have had conversations with PEJU AWOYE about the CUSTOMER PORTAL link and matters that should be added to the portal before my DATA was wiped.
Do you have a Housing officer/Manager who is in contact with you about your tenancy? Have you told that person about the disrepair and conditions?ย If you have, can we have their name(s) and when you have told them. MM Response: 1. Relationship with H4W broke down after Ms Gibbs and Ms Philbert joined in 2022. 2. Ms Candy Smith of Southwark Adult Social Care interviewed my husband and upon hearing of our concerns agreed to mediate on our behalf. Ms Smith arranged the meeting with H4W and visited with Ms Trina Philbert in June 2022. Ms Philbert was the new Housing Officer who started working with H4W in May 2022. I showed Ms Gilbert the property inside and out. I have correspondences between us. I did recordings, but I am not sure I uploaded them online. 3. I have spoken to CONTRACTORS about getting reports when they visited but they are not allowed to give me. I have to go through H4W. 4. On 12th January 2023 Ms Gibbs bring a male to my door to introduce as my New Housing Officer. He tried to assault me so I moved back inside. 5. The Police were called. 6. H4W set out to harass, bully and intimidate me for raising complaints to the Housing Ombudsman Service about the overall failures and DISCRIMINATION at the PROPERTY. ย ย
Have you told your GP about the disrepair and conditions? If so, when? MM Response: 1. The GP was aware of the ongoing issues with the landlord. This is one of the reasons I was kicked out of the Nexus Health Group and left without a GP. 2. In getting an injunction to evict and imprison me H4W made allegations about my MENTAL and PHYSICAL HEALTH using the 12 pages witness statement of Mimi Owusu. 3. I was asked to do Psychiatric Assessment and complied. The GP was asked to provide a Medical Report which she did in the end. 4. I have seen other Practitioners and have reports. 5. I am waiting on the report from Dr. Phil Gregory who visited my home on the 27th October 2024. ย ย 5. I was locked out of the Communal Door on the 23/10/2024. Luckily I have someone with me, who got the neighbour to open the door. 6. The Police refuse to visit I have recordings.
Has anybody from your landlord or its contractors been to your home and had sight of the disrepair and conditions? MM Response: 1. The landlord is only interested in getting the neighbour to TRIGGER me. They visit to remove the mats my husband bought from we meet in 2001 after leaving letters. The mats were to protect us from things going in the house. ย 2. Debris from the neighbours window with nails sticking out fall into the garden This was health hazard to my husband and myself whenever we are in the garden. 3. Rubbish was thrown in the garden to upset us. 3. My husband invested in the back and front gardens. Out of spite Ms Gilchrist started cutting the front garden. I came from Church the first time it happened to see her at her window taking photos. When I went inside my husband was sat at the window crying. He said she saw him there and taunted him. I went outside and cursed her. She cut the garden again and I swear at her, before realising what she was doing to me. 4. Each time the garden grows she cuts it down and I refused to react. Because she has plants in her windows at the back and front. 5. A CAMERA has been installed to monitor my movements to harass, bully and intimidate me. I no longer feel safe living at the property. I am a PRISONER in my own home I got through DOMESTIC VIOLENCE because I raised concerns using the Landlordโs Policy and Procedures. And even seeking support from the Housing Ombudsman Service. Instead of the support I was expecting I am accused of making it up. ย ย
If you require assistance or want to discuss this letter, then please do not hesitate to telephone the writer below on 0151 319 7165.
Yours sincerely
Sarah James
Matrix Solicitors
Good day Mrs Myers.
I refer to my email dated 15th of October.
When you spoke with my colleague Jeremy back on the 14th of October , you mentioned you would be able to provide copies of any invoices, receipts regarding any payment of funeral expenses.
This was to further our enquiries and bring this case to a close, I note however, we still await these items.
Please, now either take them to your local branch โ please take a copy of the letter dated 15th of October with you. Alternatively, you can email good quality photos of your receipts/statements to our secure inbox at: subsequentclaims@lloydsbanking.com.
Kind regards
Andrew Craig
Subsequent Claim TeamPersonal Banking
Customer Engagement, Consumer RelationshipsLLOYDS BANKING GROUP
Dear Residents,
Firstly, I would like to apologise for the previous email you have received from me, it was sent in haste and riddled with spelling errors!
My name is Youssaf, in the new Customer Services Manager.
Housing for Women have an exciting new opportunity for our residents, and we are looking to recruit a group of residents for our new Customer Panel.
If you would like your voice and input to be heard in the community, and to help us to improve our services, please apply for the position by Monday the 18th of November, via the attached application form. We will be meeting by Teams and potentially in person.
This opportunity is open to all residents of Housing for Women.
If this opportunity sounds like something you are interested in, we are currently in the process of hiring a group of dynamic residents ready to help us improve our services.
Please complete the attached form by the Monday the 18th of November 2024 and send it back to us at customer.service@h4w.co.uk (If you require a physical application, please let us know)
We look forward to hearing from you.
Warm regards
Youssaf
โBy including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. The sender does not accept liability for any errors or omissions.โโโโ Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP.
This is my record of the Institutional Discrimination in reverse Chronological Order that ruined my career and destroying 32 years of my life in the UK. I am preparing this to help me with getting support sharing my STORY.
Resulting from DISCRIMINATION I applied for Reasonable Adjustment from CCMCC PO Box 527, Salford, M5 OBY Telephone: 0300 123 1372 Email: and Web: โฆ
Ref: G08YJ214
I was treated unfairly from the outset and I believe this was due to the fact the ET/EAT claim I made up my DISABILITIES in URL making me a victim with the second miscarriage of justice. Now I am gagged and facing imprisonment and eviction after twenty-three (23) years of hate crimes at the home I was given by Housing for Women that rescued me from domestic violence and homelessness in 2000. Four (4) years after writing this and on the 1st of August 2024 when it is EMANCIPATION DAY in Jamaica. I am dealing with the fact I was labelled a violent nuisance a year ago despite the proof online about the systemic discrimination denying me my ENTITLEMENTS. Let me make it clear that those involved in the systemic discrimination will be named and shamed.
The Case of Barrister Ryan Clement the Groomer of Winsome Duncan โ Updated
Despite the failures in collecting the money from the judgement four (4) years later, I am hounded by the Court Enforcement Services LTD about payment. This contributed to the breaches of the Equality Act 2010 Protected Characteristics impacting on my mental and physical well-being.
All I will say Without Prejudice that failure to respond to my email is confirmation that Ms Porter who I spoke to on 27 March 2020 is working in partnership with Ryan Clement whom she describes as a Career Criminal to continue the DISCRIMINATION. Nothing was done until I called up and having to repeat. It is obvious that my VULNERABILITIES are used against me.
My email 31 March 2020 was sent to three (3) Recipients dealing with the Judgement re Barrister Ryan Clement. To date I have not heard from any of them. I am assuming they have decided to forget that JUDGEMENT was Ordered and am to get my MONEY. My husband is dead and am yet to receive the money. Yet those involved are party to the current impasse of threats of IMPRISONMENT and EVICTION on behalf of Housing for Women and Devonshires Solicitors LLP and the neighbour from HELL Deborah Agnes Gilchrist.
Registry Trust Limited
153-157 Cleveland Street London W1T 6QW Telephone: 020 7380 0133
Our ref: Myers/011119/NICEACK/AD
A. Davis
NICE Sheriff Department
Without Prejudice I must spend money to go online to find Barrister Clement have 15 Companies registered at his address after I was given the RUN AROUND to trigger my TRAUMAS into PTSD by the CCMCC. Since the Judgement was passed, if as Bianca Porter says, she cannot find Mr Clement at the address. And construction is going on. Isnโt it the responsibility of the Registry Trust Limited and Court Enforcement Services to recover my MONEY? Therefore, I will have to conclude that all parties are involved in the DISCRIMINATION.
The HMCTS criminals needing Emotional Regulation Treatment and Violent Nuisances are listed in the Rogueโs Gallery.
____________________ CHAPTER _________________
2
COLONIZATION IN REVERSE
Mi Granny Say She Kotch Up Pon Eyelash If Dem Blink She Drop Off
The County Court at Central London
Claim Number: F03CL973
Claimant: Mrs Mervelee Myers
Defendant: Barrister Samantha Jones
20 January 2020
Womble Bond Dickinson Llp, 3 Temple Quay Temple Back East, Bristol BS1 6DZ, 200561 Bristol Temple Meads Telephone: 0345 415 0000 Email: and Web:
They continued the DISCRIMINATION issuing THREATS. The fact that all my CLAIMS have been sent to CLCC is in breach of my Human Rights and no different from The POLICE charged with GEORGE FLOYD death. Because this is a Test Case and Barrister Samantha Jones is advocating on behalf of John Fenton a con man, she got to represent LEYF as a lawyer. And the evidence is provided that they are acting illegally. Of interest is the roles of BWB and 7BR before Barrister Jones move to present CHAMBERS.
Role of Bar Standards Board
The BSB is implicated because they failed to get back about my COMPLAINTS against Ms Jones. She is saying the complaints were strike out in her DEFENCE. Mr Michael Carter contacted me via email 15 November 2019 apologising. Am still waiting for any other response from BSB.
The Solicitors Regulation Authority
The SRA is implicated in the DISCRIMINATION. Automatic reply: KINGS COLLEGE HOSPITAL NEGLECTING 101-YEAR-OLD HUSBAND
Thank you for your email. I am away from the office today, Friday, 5 April 2024, as I usually do not work on Fridays. I will respond to your email following my return to the office on Monday 8 April 2024.
PRIVACY AND CONFIDENTIALITY NOTICE
This message and any attachments are confidential and intended only for the person to whom it is addressed.
It may contain privileged and confidential information. If you are not the intended recipient you must not read, copy, distribute, discuss or take any action in reliance upon it.
If you have received this information in error, please destroy it and inform me on +44(0) 20 72420082 as soon as possible. Thank you.
This is how the A-Z of abusers targeted MERVELEE MYERS behave.
The County Court at Clerkenwell & Shoreditch
Here is a sample letter 18 December 2020 Complaint Reference: 2222367. I have been HUNG OUT TO DRY over the past 6 years and this is just how the CCMCC continue prolonging the AGONY. Hoping I will give up or commit SUICIDE HCT Group Impact Report 2016 Statistic 1 in 5 of all suicides associated with unemployment. Hence the reason all my CLAIMS sent to CLCC for Designated Civil Judge to impose RESTRAINT ORDER in breach of the Equality Act 2010 and Human Rights Act. MM Updates: All the district judges listed and others involved with the unlawful injunction with threats of IMPRISONMENT and EVICTION on behalf of Housing for Women will be named and entered in the โRogueโs Galleryโ of Mervelee Myers.
The Rev Rose Hudson-Wilkin who I meet at the Housing for Women AGM in April 2014 will be in the frame for refusing to mediate on my behalf.
10 December 2019 making it plain that the CCMCC join the Judiciary Of England & Wales continuing DISCRIMINATION.
District Judge Bell transferred 7 of my CLAIMS to Central London County Court. This was highlighted when Barrister Samantha Jones Solicitors contacted me threatening that Designated Civil Judge would impose RESTRAINT ORDER.
MM Update: District Judge Bell is involved in the threats and will be named on my โRogueโs Galleryโ of HMCTS criminals needing Emotional Regulation Treatment and are Violent Nuisances.
This is what I wrote: Proof CCMCC involved with the Judiciary of England & Wales in Institutional Discrimination. All CLAIMS sent to CLCC. Even that of Ryan Clement for which JUDGEMENT was ordered. They are using Policy & Procedures to trap VULNERABLE people. Is it any wonder the CCMCC and Enforcement Services involved in letting Ryan Clement getting away with SCAMMING?
Post from Housing Ombudsman (@HousingOmbuds)
MM Mervelee Myers
๎ฆฝ ๎ ๎ ๎ง ๎ฌ
To:โ You
โWed 31/07/2024 06:39
Housing Ombudsman (@HousingOmbuds) posted at 6:10 am on Wed, Jul 31, 2024:
LAST WORKSHOP: Attitudes, respect and rights for landlord leaders ๐ข
United Nations Convention on the Rights of the Child (UNCRC)
Article 14 states that it is a basic entitlement of humans to enjoy their rights and freedoms without discrimination on any grounds.
Sending my CLAIMS to CLCC for Designated Civil Judge to impose RESTRAINT ORDER is no different from the death of GEORGE FLOYD which prompted Black Lives Matter. See how am getting involved with Alastair Campbell Campaign. I meet him at Early Years Conference where he was Keynote Speaker and bought his BOOK All In The Mind.
Here Is A List Of Those To Be Held Accountable For Aiding LEYF DISCRIMINATION
Facebook
LinkedIn
Nursery World Magazine
Voice The UNION
HCT Group
The full list to be found online.
Claimant: Mrs Mervelee Myers
1 August 2024 HOS
‘Repairing Trust’ Call for Evidence
The Housing Ombudsman is exploring common issues in housing maintenance, following a significant rise in complaints about disrepair. This โCall to Evidenceโ will help us to understand how increasing repairs costs, complaints and skill shortages are impacting residents’ safety in their homes.
The ‘Repairing Trust’ report will highlight some of the positive changes landlords have made to rise to the maintenance challenge and explore the complex relationships between landlords, contractors, and residents, with a particular focus on accountability, roles, and responsibilities. It will examine the experiences of operatives on the ground as well as residents and the breakdown in relationships that can happen between the landlord and residents.
The โCall for Evidenceโ will remain open for over 12 weeks, closing on Friday 25 October 2024, supported by casework reviews and fieldwork across England.
We are seeking insights from residents, repair operatives, landlords, contractors, MPs, and councillors.
The questions in each survey will cover:
What are the main issues landlords face when contracting services, what causes these issues, and what impact do they have?
What problems do residents encounter with these services, the underlying reasons, and their effects?
What barriers do operatives experience in delivering services, the root causes, and the repercussions?
What are the lessons learned from cases with no maladministration and successful initiatives within the sector?
For more information about the ‘Repairing Trust’ Call to Evidence click here (External link)
Please choose to complete one of the following surveys. Thank you for taking part.
This survey is aimed MPs and Councillors who have had social housing casework involving issues with contractors and repairs. This will inform our next Spotlight report, titled โRepairing Trustโ, which will explore common issues in housing maintenance.
This survey is aimed MPs and Councillors who have had social housing casework involving issues with contractors and repairs. This will inform our next Spotlight report, titled โRepairing Trustโ, which will explore common issues in housing maintenance.
This survey asks about your experience of repairs and maintenance operatives in your home or other buildings owned and operated by your landlord.
(Repairs and maintenance includes, but is not limited to, responsive repairs, major works, grounds maintenance and gas servicing).
0% answered
All fields marked with an asterisk (*) are required
Top of Form
1. Which region do you live in? * required* London
2. Do you consider yourself to have a disability? * required* Yes No Prefer not to say
3. If yes, what is your disability? Physical disability Learning disability Chronic health condition Acute health condition Mental health difficulties Neurological, including neurodivergent conditions (dyslexia, dyscalculia, dyspraxia, epilepsy, autistic spectrum disorder, Touretteโs Syndrome ADHD) Other (please specify)
4. If yes, has your landlord made any reasonable adjustments for you? Yes No Not sure
o Reasonable adjustments are changes that organisations and people providing services or public functions have to make for you if your disability puts you at a disadvantage compared with others who are not disabled.
Next
Resident survey
50% answered. All fields marked with an asterisk (*) are required
Top of Form
5. In your experience, how well have operatives provided by your landlord performed in these areas? 1 being poor performance, 5 being excellent.
Appointments are kept and attended on time * required* 1, 2, 3, 4, 5, 6.
You (the resident) are kept informed about changes to appointments. * required* 1, 2, 3, 4, 5, 7.
You are kept informed about the progress of repairs and maintenance requests.
* required* 1, 2, 3, 4, 5, 8.
The behaviour and attitude of operatives in terms of their professionalism and conduct in your home. * required* 1, 2, 3, 4, 5, 9.
The standard of work completed. * required* 1, 2, 3, 4, 5.
Previous Submit
Bottom of Form
Not Fit For Purpose
The Housing Ombudsman Service is Not Fit For Purpose. Richard Harty and his โCRIMINALS needing Emotional Regulation Treatment and Violent Nuisancesโ think putting me on the โCustomer Panelโ will gag me like what HMCTS has done to me. But Housing for Women and Devonshires Solicitors LLP seems not to realise my many attributes and PASSIONS.
Richard Blakeway will head the โRogueโs Galleryโ list from the Housing Departments.
29 November 2019 that makes clear of the confusion. See attached letter to understand my dilemma and why I cannot understand how my Claim got to Telephone Mediation and STRUCK OUT.
See my letter 18 November 2019 to CCMCC for clarification.
Claim Number: F22YM276 Old Claim: F01YJ592
Claimant: Mrs Mervelee Myers
Defendant: Ms Winsome Duncan
List of District Judges who set out to DISCRIMINATE
1. District Judge Zimmels 19 August 2019
2. District Judge Rand 5 June 2019
3. District Judge Sterlini 15 May 2019. MM Updates: A year ago today on EMANCIPATION Day 2023 District Judge Sterlini labelled me a โVIOLENT NUISANCEโ I, will therefore, let the world know about the role of HMCTS in the miscarriages of justice. How dare the โCRIMINALS at HMCTSโ defame my name especially since I applied a โDefensive Practiceโ documenting my journey with โChildhood Traumasโ and the โEarly Intervention Strategiesโ that I have been using to function as normal as the next person with or without โDISABILITIESโ.
Small Claims Telephone Mediation Service
Telephone: 0300 123 4593 Email: 19 March 2019
Re Case Number: F01YJ592
Mrs Mervelee Myers v Ms Winsome Duncan
I need explanation for the above District Judges DISCRIMINATION.
As a result of the continuing DISCRIMINATION by CCMCC I issued a CLAIM
Claim Number: F21YM001
Claimant: Mrs Mervelee Myers
Defendant: County Court at Clerkenwell & Shoreditch.
Date: 22 October 2019
All that happened was it was STRUCK out like all the others. I could not be bothered as I know the CCMCC was colluding to BREAK my RESOLVE.
The Judges were intent on FRUSTRATING me that they strike out my Claim against VOICE the UNION after I was contacted by two Solicitorโs Firms after putting in a DEFENCE. Ms Winsome Duncan was in the Gambia on another of her scamming mission and did not accept the ORDERS. Iโd seen her via YouTube.
Ms Duncan since set up TV Channel on Facebook, so I commented. This prompted her to call me when I was doing YouTube Live. So, whatever I said was captured if her voice was not captured.
The POLICE Involvement
I reported Ms Duncan to the Metropolitan Police after she verbally abused me out by TEXCO on 16 October 2019. But they refuse to act, because I have CLAIMS against them and the IOPC too.
County Court at Central London
Claims Transferred from County Court at Clerkenwell & Shoreditch by District Judge Bell. MM Update: I have proof that โDJ Bellโ acted unprofessionally against me.
Letters dated 10 December 2019
Claim Number: F21YM001 โ County Court At Clerkenwell & Shoreditch
Claim Number: F21YM135 โ The Independent Office For Police Conduct
Claim Number: F56YJ215 โ Barrister Ryan Clement โ Why? Discrimination
Claim Number: F20YM999 โ The Personnel Consultancy LTD
Claim Number: F09YM907 โ London Early Years Foundation (LEYF)
There were more Claims against LEYF they are struck out leaving one.
I will be replacing the other CLAIMS.
Claim Number: F21YM003 โ Ms Vinnette Julie Powell
Thank you for your interest in our organisation. Please note that due to a change in business requirements, the closing date for the above vacancy has now been brought forward and the final deadline for submitting your application is now 11PM on Wednesday 31st July 2024. If you are still interested in applying, we would urge you to complete your application as soon as possible.
If you would like to be considered for this position, please complete your application online. To do this, from our careers page click ‘Jobs & My Application’. You will then be asked to log in with your email address and password. Once you have logged in navigate to your applications, from where you will be able to complete the form.
If you have any queries with regards to completing the form, you can send an email to careers@recruitmentoffice.org.uk with your first name, candidate reference number and details of your query.
Owing to the sensitivity of our work, we do not publicly disclose the identities of our staff. Discretion is vital. You should not discuss your application, other than with your partner or a close family member.
Social Media Cyberbullying Criminals Target Mervelee Myers
By Mervelee Myers 24 June 2020
To Whom It May Concern
The Role of the Media
Southwark News at
CORONAVIRUS: ROW OVER UNION CLAIMS OF โAPPALLING WORKER MISTREATMENTโ AT ORGANISATION RUNNING SOUTHWARK NURSERIES. I contacted Southwark News and left messages. I left comments on the website and trying to engage via Social Media. Why is Southwark News refusing to follow up about the Publication?
I sent a REPORT to โThe Guardianโ after attending The Guardian Live Monday 5 November 2018. Yet they are the ones Investigating and presenting Waiting In Limbo.
Daily Express Mental Health CRUSADE
I contributed to the Daily Express โMental Health CRUSADEโ and have letters that I published that were used by websites. When I contacted Daily Express to help me share my STORY, all I can say is they were ABUSIVE. I met โCamilla Tomineyโ at the Windrush Vigil in 2023 and after I attended the โWindrush Vigilโ in 2024, I was manhandled in Kings College Hospital.
King’s Complaint Reference 3446
LG LEWIS, Gayle (KING’S COLLEGE HOSPITAL NHS FOUNDATION TRUST) Gale Lewis NHS
๎ฆฝ ๎ ๎ฌ
To:โ You Thu 18/04/2024 15:14 ๎ฅซ
You replied on Wed 05/06/2024 07:48
Dear Ms Myers,
My name is Gayle Lewis, and I am a Patient Complaint Officer at Kingโs College Hospital. My reason for contacting you is to introduce myself and to confirm we are taking the concerns you raised about your recent experience at Kingโs forward through the formal complaints process. The Trust aims to have investigated your concerns within 40 working days. Once our investigations are complete we will send you a formal response in a letter from one of our Executive team. If at any stage we find we need more time to complete our investigations we will contact you to inform you of this.
I have read your account of what happened and apologise that this led to you raising a complaint.
To aid our investigation into your concerns, I have listed key points that you have asked us to respond to.
ยท Complainant arrived to witness Mr Tomlinson falling out of bed, the nurse accompanying the complainant did not notice this
ยท Complainant decided to video events as wanted a record of the incidents that took place
ยท Complainant states that nursing staff were abusive towards her and not caring for her husband appropriately
ยท Security staff were called and ejected (roughly handling her, causing her fingernail to break) her from the building โ she asked for her coat which was returned with money missing from the pocket.
ยท Was safeguarding in place for complainantโs husband
To ensure we understand the key points within your complaint that you would like answered and to ensure a thorough investigation takes place, I want to ensure that I have accurately presented your key concerns. It would also be helpful to understand the outcome you are seeking. Typical outcomes from raising a complaint would be:
โข An official explanation in the form of a written response.
โข An apology for a poor experience.
โข Process improvements to help ensure a similar occurrence does not happen in the future.
โข Potential retraining for staff, if identified through the course of the investigation.
I would be grateful if you could confirm this is a fair reflection of your concerns for our investigation. If this is not correct, or you have additional issues you would like us to investigate, then please contact me to confirm these points.
If you need communication support such as an interpreter or information in another language, audio, Braille, Easy Read or large print, please let me know. If there is anything you wish to discuss about your case, please either email or contact Olivia on 0203 299 4515.
This message may contain confidential information. If you are not the intended recipient please:
i) inform the sender that you have received the message in error before deleting it; and
ii) do not disclose, copy or distribute information in this e-mail or take any action in relation to its content (to do so is strictly prohibited and may be unlawful).
Thank you for your co-operation.
NHSmail is the secure email, collaboration and directory service available for all NHS staff in England. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services.
For more information and to find out how you can switch visit Joining NHSmail โ NHSmail Support
Social Media Platforms
Since joining Social Media I had Facebook where I was an INFLUENCER. Until 18/9/2015 when they gave LEYF access to my account. The CYBER BULLYING by FACEBOOK have left me TRAUMATISED is all I can say.
My Website:
My website: My VISION using Google was the result of my passion for writing and encouragement from TUTORS at Lambeth College where I graduated with a Student of the Year Certificate. I am a graduate of Open University 2004-2010.
South London Press
I was in the South London Press on 28 May 2004 as a result of DISCRIMINATION by FINANCIAL INSTITUTIONS.
Google Internet 2011
I was published in Nursery World Magazine in the Summer of 2011 and represent LEYF at Mark Allen Group.
I was on Sky News representing LEYF 5/9/2011.
I sent information to World Referee regarding my son when he was an UNKNOWN. I get my son to endorse LEYF.
The CEO sent MEMO for Staff to Contribute to her BLOG
HMCTS CPS CJS BSB SRA CCMCC IOPC JCIO MOPAC HMPPS CLCC DBS HOUSING OMBUDSMAN SERVICE on Rogueโs Gallery List of Criminals need ERT, Violent Nuisances Target Children, Young People, Vulnerable Adults for A-Z of Abusers.
Many Ways to Hang Dog Without Put Rope Around Neck
DEDICATION
This book is dedicated to my mother; she was a strong woman, who took on many roles when she faced challenges.
To my aunt Marty Nembhard aka Evelyn Bailey who told me the history of my Nembhard family when I visited her in St. Ann.
To my aunt Tilyn Nembhard aka Icylyn Powell one of three children born to my grandmother Irene Mills-Nembhard and only sibling of my father who is alive. Auntie Tilyn must be recognised for her contributions to Jamaicaโs Cultural Capitals and Independence whilst she is still alive. I will take the accolades for creating the legacies freeing the future generations of my families from the โMental Slavery of Traumasโ inflicted on us. Especially the females who bore their suffering in silence. The โGenerational Curses of my Dysfunctional Familyโ must be addressed sensitively so my granddaughter does not suffer the same faith as the females have down the ages. From my ancestors were sold into slavery and experienced โMultiple Discriminationโ.
To Mervelee Ratty Nembhard-Myers-Tomlinson for challenging the systemic discrimination that made me a criminal needing Emotional Regulation Treatment to cover for abusers. A Violent Nuisance during the time I was experiencing CRISIS of losing a brother to cancer, another spending his sixty (60) birthdays in the hospital โIntensive Careโ and me having to call out the
Ambulance Service. At the same time caring for my elderly husband. As Camilla Tominey the former Daily Express columnist states, โTech Donโt Lieโ and the fact I am a writer is key to my survival.
My intellectual property, copyright, images and CPPDP harvested by social media will not stop me from sharing my stories. The Judiciary of England and Wales, the Criminal Justice System and Crown Prosecution Service will be named and shamed for putting children, young people and elderly adults at risk of safeguarding. Will they continue covering for the A-Z of abusers by imprisoning and evicting me from the home I got because of โDomestic Abuseโ?
ACKNOWEDGEMENTS
I contributed to the Daily Express Mental Health Crusade.
I would like to acknowledge my tutors at Lambeth college, who first planted the seeds of writing a book, they told me my assignments could be used for my first book, when I attended 1997-1999. My first book was published in 2022, but I published on my own website โMy Visionโ created from scratch. I was a social media INFLUENCER until I was made โPublic Enemyโ number one with โMy Fight4justiceโ campaign started on Facebook and taken to Google My Business.
Danielle Williams, you gave me the confidence to know and believe that I have the knowledge and experience. When you told me that I can teach your class, I was moved beyond words and humbled.
A special thanks to my husband for his support and understanding. Without him this book would not be possible. Age one-hundred years and one month (101), my husband stood the test of time. However, no one deserves to be traumatised for supporting his wife. He died in Kings College Hospital NHS Foundation Trust on BYRON ward, where a male nurse by the name of John was the only person to take care of him.
To Mr. Tony Cealy whose Theatre of the Oppressed helped me to get from the background and be not afraid to face my fears of failure. Because of my โChronic Anxietyโ and โHidden Disabilitiesโ keeping me in the background.
Brixton Library Zine prepared me for moving forward with my Fight4justice campaign as a writer and photographer who is passionate about advocating on behalf of others.
Meeting Andrew Beckford and starting a conversation at โThe Black Perspectiveโ at Elim House Peckham.
To all those who continue to provide the support network to enable my empowerment with my Fight4justice campaign, I am eternally gratefulโฆ
PREFACE
This is the story of Mervelee Myersโ transitional journey which started after the birth of my youngest sibling Ervin Julius Emster Nembhard on the 11th of November 1966. My stories of experiencing โMultiple Discriminationโ are documented online therefore, I must sign post the reader to read how I am managing to survive after the death of my mother, who experienced dementia. Mum meets her challenges throughout her life, as a loving daughter, sister, wife, mother, grandmother, auntie, and friend. In the latter stages, she was struck down by dementia and despite me making the diagnoses from the United Kingdom after hearing about her behaviours which were causing concerns to the family. I was not prepared when I got home for my sonโs wedding, to find mama as the vulnerable woman who relied upon others for meeting her every needs. However, most painful of all was the fact that mama did not know her only daughter.
I was comforted by the fact that I had the opportunities to help my mother to revisit her life when she was the strong woman. Taking care of the need of others at the expense of her own emotional wellbeing. A glimmer of recognition came the day I was leaving Jamaica, when she told my son, โShe did not come to say goodbyeโ. It was then I realised this was our final physical goodbye and the next time I saw my mother would be in death.
My name is Mervelee Myers, this is my story. I want to tell the world how the transitional journey that I have been on the past ten (10) years was predicted by a stranger whom I meet at my aunt Phyllis Salmon aka Mellie Nembhard home in January 2014. This man of God was visiting my auntie and prayed for me. I want to use my story as a testimony for others not to accept giving up as an option.
So much has happened to me in the past ten years including the deterioration in my mental and physical impairments. I refused to be gag when my stories are documented online. Those responsible will be named and shamed as my mother always say, โPrison was not made for animals, but for humankindโ. When am finished, the criminals needing Emotional Regulation Treatment and violent nuisances will be named.
ABOUT THE AUTHOR
Dog a Sweat and Long Hair Cover It.
I was Merveleeโs tutor when she registered for the Edexcel Level 2 Certificate in
Supporting Teaching and Learning in Schools (QCF), as a Teaching Assistant. The
LSA course lasted five months, from January โ May 2016. When I first met Mervelee, she was a bit reserved and told me she is more of a background person. However, I could identify Mervelee as a more knowledgeable practitioner from the beginning, by the way she engaged, socialized, and interacted with her peers. Merveleeโs peers could also identify her for being cooperative, reliable, and dependable professional, who supported and was willing to share her knowledge as a learning partner.
Mervelee was appointed by her group to lead the presentation for the first group project. It was evident that Mervelee is a natural leader and influencer, who is willing to spend time supporting her peers to reach their individual potential. I encourage Mervelee to continue using and sharing her knowledge to empower others. Mervelee was open and honest with me about her Mental Health Issues and informed me she was undergoing counselling. Mervelee said she did not want any misunderstandings, as some days are very bad. She was determined to get back to good health and into working.
Mervelee established positive relationships with her peers, encouraging them to do their best. Her sense of humour was appreciated, especially as she was the Mother Figure for the group. Mervelee talked about managing her disabilities with diet and exercise, without relying too much on medication and was an inspiration to all. Her work was above the required standards, and she took great pride in the presentation of her assignments.
Mervelee expressed her wish to do further studies and was planning to enrol on the Higher-Level Studies program to gain her Teaching
Qualification/Assessor Award. Mervelee has done volunteering, and I know she is ready to be back working. The acceptance by her peers enabled Mervelee to regain some of the self-confidence she lost over the time she experienced her personal crisis. We are continuing the collaborative working partnerships developed using our shared visions and knowledge to promote inclusion, empowering others to reach their potential. Mervelee is growing from strength to strength and regaining her confidence.
Mervelee confided that she finds it difficult going back into a toxic environment, where she will be judged by others and feel threatened. The unfair treatments have left Mervelee feeling vulnerable. Mervelee said her vulnerability caused her to question her abilities and function as a more knowledgeable reflective practitioner who developed the listening ethos. Mervelee said she was advised about the benefits from a career change. She decided to return to studying to gain the necessary qualifications to get back into employment.
Although her confidence was destroyed after the years, she spent managing her hidden disabilities to become a graduate at 50-years-old, she wants to get back working. Work keeps her going and gives her a sense of self-worth. As a Counsellor, I have been supportive of Merveleeโs endeavours and determination to get back into working, even if not full-time. Merveleeโs peers were supportive of her, and those with whom she volunteered were grateful for her help. They have given their blessings to Merveleeโs future endeavours. I believe Mervelee Myers can manage an Early Years Setting, with her qualifications, training, experiences, and passion she has shown for her subject area, whilst doing the Teaching Assistant course. Mervelee continues to empower herself to
the highest levels-with her ongoing Continuing Personal Professional Development Plan (CPPDP).
I can vouch for Mervelee Myers as a professional, who is passionate about accomplishing and achieving whatever she sets out to do. Since meeting Mervelee, she has shown her professionalism, to be cooperative. She uses her initiative to empower those she works with in whatever capacity. I would highly recommend Mervelee Myers.
Danielle Williams Tutor/Assessor
Extract from my first BOOK
I am using the above extract from my first Book IN HONOUR OF STRONG
WOMEN EVERYWHERE that was signed by Metropolitan Police Commissioner Sir Mark Rowley at the launch of โA New Met for Londonโ so the world is aware of the โSystemic Discriminationโ I experienced since the death of my mother with dementia. Then the world can begin to understand why I must continue
my โFight4justice Campaignโ in honour of my husband age (101) one hundred and one years and one month old.
REFERENCES
Doing the research
Personal Perspective:
I was empowered to do research into Special Educational Needs and Disabilities (SEND) from a personal perspective as part of studies to become a graduate. The following chapters of my book will reveal sensitive details that can be found in the public domain owing to the nature of the jobs I have signed contracts for. Due to the personal circumstances of how I came to deal with the SEND Code of Conduct, I realised that there were other factors which were having an impact upon my transitional developments since puberty. In Honour of Strong Women Everywhere will go a long way in highlighting some of the myths and old wivesโ tales, associated with SEND. One of my mantras about Special Educational Needs and Disabilities (SEND), is that in some rare cases it cannot be seen with the naked eyes. Many people who have experienced SEND issues will discover that there is evidence that if there is no โEarly Intervention Strategiesโ starting in childhood. Children can face additional traumas from their disabilities if left untreated. Although my โChildhood Traumas โ Hidden Disabilitiesโ were not addressed by professionals, I found my own โEarly Intervention Strategiesโ in writing from an early age.
It took me enhancing knowledge via studies, my working and personal experiences and even being a participant in โThe Experiences of Multiple Discriminationโ (Maria Hudson 2012) for me to share my contributions which is/was a part of my research into โA Voice of a Childโ. A project I conducted for LEYF CEO June OโSullivan in 2010. Coming after Dr. Maria Hudsonโs research paper when I was interviewed at my home. It took the unfair treatments at work and advised to seek counselling by Dr. Laura Crawford when I was sent on medical suspension in breach of the contract I signed. For me to find out how much oneโs life can be affected by SEND Issues. Therefore, I would advise everyone to educate themselves about the issues that may impact upon how one is able to live a fulfilling life.
I grew up in rural Jamaica with a family that was affected by disabilities, prolonged sicknesses and suffering as well as poverty. Without knowing what was happening to me, my father was struck down with Parkinsonโs disease from an early age. I was going through the transitional developmental stages from puberty onwards and my life was turned upside down as a result. I ended up becoming one confused little girl who could not understand that my fatherโs so-called God, could allow him to be sick and leave his family to suffer. I was the one, who was severely affected. Due to the trauma, I took on the signs and symptoms of my fatherโs sickness and was unable to perform in the public. I bore the brunt of being labelled as worthless and struggled through school. But if you ask my schoolmates and my teachers, they will tell you that I was bright and I have the certificates to prove it! Knowing my deficits and limitations, I stay out of situations that would trigger the severe symptoms.
I considered myself different from others. Thatโs why I am an advocate of INCLUSION, implementing and promoting of the Early Intervention Strategies.
In my roles as the EYFS coordinator, SENCO, and Multigenerational Working Approach Facilitator. Please do not wait for the horse to escape from the paddock, before trying to mend the fences or locking the gate, if you do you will miss your blessings. The evidence is conclusive that SEND conditions which are present from childhood if not dealt with in line with the SEND Code of Conduct can blight the lives of individuals into adulthood. I am proof that it happens, Google is where my experiences and life stories are documented. However, I must make it clear that I am/was the victim of โSystemic Institutional Discriminationโ that triggered my Post Traumatic Stress Disorder after I experienced bereavement and losses. My wishes are for my readers to benefit and to be inspired.
I was diagnosed with โChronic Anxietyโ on Monday 18th July 2006, for my Health and Social Care examination with the (Open University 2004-2010). Because I did not have a medical diagnosis for Parkinsonโs disease. To date, I was only able to get treatment after the Occupational Health Doctor pass me fit for work when concerns were raised about alleged behaviours that were not deemed normal. The doctor advised me to get counselling to find out why I react the way I do to certain situations. I have since had counselling from the professionals at the Maudsley Hospital. Although I am not cured, I am in control of my life once more and I am nearly back to before the time when my father took sick.
I assessed Mervelee Myers for the purpose of this report in my consulting rooms at Keats House on 15 April 2024.ย I explained to her that as it is a court report, the usual patient/doctor confidentiality accorded does not apply in this case and she understood this.
Instructing solicitors in the letter of instruction dated 11 March 2024 stated that: ย
โโฆIntroductionย ย
Ms Myers is the defendant in a claim for possession by the Claimant landlord Housing for Women as follows: ย
โFactual Backgroundย
โ1. Instructing solicitors represent the client who is the defendant in Possession proceedings of Flat 16, Alma Grove, London SE1 5PY. ย
โ2. Mervelee Myers is a tenant of Flat 16 Alma Grove, London SE1 5PY by way of an Assured Tenancy, the tenancy commenced on 1 December 2000. Housing for Women is a Housing Association is the defendantโs landlord. ย
โ3. The claim for possession relies on the pleadings and injunction order proceedings as the basis for the further particulars Grounds 12 & 4 pursuant to Schedule 2 of the Housing Act. ย
โ4. There are related proceedings which form the basis for the Landlordโs possession claim in which they rely on the injunction order dated 1 August 2023 obtained under Part 1 of the Anti-Social Behaviour, Crime and Policing Act 2014 for nuisance, annoyance, harassment.
โ5. Ms Myers confirmed that she has resided at her address of Flat 16, Alma Grove, London SE1 5PY since on or around 1 December 2000 when she is a tenant of Housing for Women. She resides together with her elderly husband. ย
โ6. Several documents have been filed by the Claimant in both proceedings. ย
โ7. Ms Myers believes that the Claimant is well aware that she is a vulnerable adult although she believes her condition has not always been considered by the Claimant with regards to issues to do with the tenancy. โฆโ ย
Documents read are in Appendix 2. ย
My investigation of the facts
2.1 Family history
She told me that her father died on 9 February 1980, aged 62 years, he suffered with Parkinsonโs for over 10 years. She described him as a common labourer. He was married and she said that she enjoyed a good relationship with him.
Mother died on 1 June 2014, aged 90 years, she suffered with dementia. She was married and did not work outside the home when married, she became the carer to her husband. She described her mother as very strict but enjoyed a good relationship with her.ย ย
She said that she is the seventh of a sibship of nine, two females. ย
Balis was born in 1946, he is a married retired tailor and factory worker, who has three children. She described a good relationship with him. He lives in Florida. She told me that he goes back and forth to Jamaica. ย
Youvanney, died five or six years after birth, she had epileptic fit.ย ย
Dostan died in 2003, aged 73 years, he had cancer. He was a retired tailor and marketing inspector, he was married and had four daughters. She said that their relationshipย โwas a bit up and downโ. He lived in Jamaica. ย
Byron died in 2008, aged 56 years, he had cancer. He worked in a youth centre, he was married and had four children. She described a good relationship with him. ย
Texchus is a 70-year-old, married, retired police officer who lives in Jamaica. He has three children. ย
Ashter was born in 1956, he died aged 37 years in 1994, he had AIDS. He was married, but the marriage did not last long. He had two children. He was a local government councillor in Jamaica, before he went to America where he did chef work. She said thatย โHe is my favourite brotherโ. ย
Mervelee Myers. ย
Amly was born in 1963, married, he has four children and worked in construction in America until 2023. He had a blood clot in his head and was in intensive care. She described a good relationship with him.
Ervin was born in 1966, married, he has three children. He is a teacher in America. She described a good relationship with him. ย
Paternal aunt suffered with mental illness. She was unaware of a family history of substance abuse but said that Ashter died in jail. ย
2.2 Personal history
She told me that she was born in Jamaica and was unaware of perinatal abnormalities. She lived with her parents as a child and described a happy childhood.
She said that she attended schools from about six years, enjoyed school, had friends at school and denied truanting. She left school at 16 years, when she got pregnant. She sat seven to eight local exam subjects, over a period of time, she obtained credit to pass. She went on to evening classes between 17 and 19 years, when she passed English O Level. ย
She subsequently did domestic work in her twenties, for short periods of time. She stopped in her twenties when she became a basic schoolteacher. She started work as a basic schoolteacher at 27 years, before this, she did one-year national youth service, as a teaching assistant, and worked as a basic schoolteacher when she finally came to the UK in 1992. ย
The chronology became a bit confusing from here on. She told me that she met someone in Jamaica, came to the UK in 1991 on a holiday, to find out if she could live in the UK. She went back in June 1991; she finally came to live in the UK in 1992.ย ย
According to her, when she came on holiday in 1991, she did cleaning jobs, when she returned in 1992, she went back to the same cleaning jobs, and was in various cleaning employment from 1992 until 2005.
She then said that she went to college from 1997 to 1999 to study childcare, obtaining a nursery nurse qualification, and was the student of the year. ย
She then said that from 2004 to 2010, she studied with the Open University, childcare, obtained a foundation degree in 2009, and went back to do some more childcare training, called children and families. ย
She did early morning cleaning from 1992, throughout college until 2005, when she decided she could manage financially and did not need the money. ย
From 1999, she worked as an early years practitioner, at different places until 2015. She told me that she has not been in paid employment from 2015, and she survives on benefits.ย ย
She described herself as heterosexual and she denied sexual abuse. She has been married twice. ย
Her first marriage was on 20 October 1992 to Malachi in London, he was born on 28 May 1930. He was a minicab operator. She has no children by him. They were divorced in 2002. ย
The second marriage was on 21 May 2014 to Arnold, in London, he died on 8 April 2024 aged 101 years 1 month, from old age. She has no children by him. ย
She told me that she has two sons in Jamaica by two fathers. ย
Kevin born in 1976, is a married local councillor in Jamaica, he previously worked in banking. He has two children. She described a good relationship with him.ย ย
Valdin was born in 1979, he is married and has four children. He is a teacher, and he was a FIFA referee. She described a good relationship with him. ย
She told me that she has no other children. She chose not to have more children, because of her DNA, (citing Parkinsonโs disease and diabetes).
She told me that her sons were not planned.
Sometime in the interview, she mentioned that she has a stepson by her husband, Trevor aged 61 years, she is not sure if he is still married to his wife, he has one son. He works in Brixton prison.
She told me that she has never smoked cigarettes, she drinks alcohol on social occasions and denied use of non-prescribed or illicit drugs. ย
2.3 Forensic history
I have not seen a record of previous convictions recorded against her, but she reported the following to me, not in a good chronological order.
She said that on 30 November 2020, the police attended her home,ย โBeat me up, assaulted me, took me out half nakedโ. According to her, the police called the evening before to tell her she was required at the Walworth police station, for an interview on 1 December 2020. She said that she had a prior appointment that day, to do with her diabetes. She requested for another appointment. She told me that four officers visited, she thought they were there to listen to her argument. ย
She said that she was charged with criminal damage to property. She was fined ยฃ50.ย ย
She said that in January 2023, she was at home, it was her motherโs birthday, so she dressed up in her cultural clothes and was celebrating. She wanted to put all that had happened to her, behind her and move on, the police attended her home. She said that they made allegations that there was a report of an incident at her address on 10 January 2023. She refuted this, she could not recall this happening. She said that one of the officers, went out and came back, and changed the reason why they were there. In the interim, she was issued papers telling her to attend Croydon Magistrates Court, if she did not attend, she would be arrested. She was given a date to attend Walworth police station for an interview. The next day, 27 January 2023, she went to Croydon Magistrates Court with her husband, nothing was listed. She asked questions, eventually, she spoke to somebody. She had to return to court twice after that. On the third visit to the court, no further action was taken, she was sent a document relating to her mental health.ย ย
On 3 February 2023, she said that she went to Walworth police station with her husband, she was represented by a duty solicitor, that was when she was told her neighbour returned from work at 1500 hours, heard screaming and shouting. The neighbour went to her flat, which is above hers (Mervelee Myers), opened her window, and she (Mervelee Myers) cursed her. She said that this is still being investigated to date. ย
According to her, both the neighbour and her male partner, have kicked her door, this started in November 2023, and is still going on. She told me that she called for assistance from the police the day the equipment was being installed at her home, for her husband to be discharged from hospital. The kicking of the door, she stated happened sometimes three times a week, she has reported to the police, and was provided card numbers. ย
On 27 February 2024, she told me that she called the police three times, because the kicking of the door was getting to her, no-one turned up. She was indoors, did not hear the communal doorbell ring, she then heard knocking on her door. She asked who it was, they said that it was the police. She opened the door; police officers were stood there. She thought because she had called three times, that is why they attended. She told me that some of the officers asked if she knew Arnold Tomlison, her husband, she invited them in. She stood there waiting for them to come in, she saw one of the officers, put something at the door. She asked what it was, it was a battering ram, no-one answered her. She thinks four officers went into her property, maybe more, she asked for the purpose of their visit. She told me that she suffers with anxiety, she became anxious when she saw the battering ram. She was then told that the visit was about a video she posted online. She told me that she posted a video online because she blogs, she has signed up for a speaking event on 28 April 2024. She stated that,ย โI am expert authority on subjects from cradle to grave. So, my tag line is early intervention is key to survival. Because I work with childrenโ. She said that the video is there as part of her speaking engagements. The video was made in Jamaica, because her husbandโs sister was going through a transition (dying), her husbandโs niece, explained about her mother falling out of bed. She (Mervelee Myers) advised her niece that she has to safeguard her mother. ย
She then said that in terms of sensitivity, she did not post the video until after her sister-in-law died. She told me that the police saw the video, and because of their perception of her, she does not know who is feeding the police the information. She said one of the officers asked if she remembered him, he then told her that he remembered her husband, because he had visited, when her husband and herself had a disagreement. At this point, I asked if there was domestic violence between them, and she said no. She told me that she chose to report the incident, as a means of safeguarding both, because her husband was traumatised by the death of her mother. Her husband raised his walking stick to hit her. The police eventually left, but she reported the matter. ย
She then said that in 2017, she called the police because she was verbally abused by two persons, one of them stole her manuscript, the other one, a barrister, was ordered to pay back the money he took from her, by the Court, as he did not represent her. According to her, the police did not act, stating that,ย โIt was none of their businessโ.ย ย
She told me that on 30 October 2017, the police and ambulance turned up at her house to section her for a malicious report, that she wrote on Facebook that she was feeling suicidal. She told me that she arranged a meeting with the police at the police station, she wanted her stepson to be present. He was not able to join the meeting, which took place with her alone. The police did not come prepared. One officer said to her, that if she did not calm down, she would be placed in a strait jacket. She told me that she came out of the meeting upset, her stepson arrived later, he was waiting outside. She said that the stepson went back into speak to the police. She said that whilst waiting outside, a police vehicle pulled up, stating they received a report that someone was misbehaving. According to her, nothing happened further with the police. She said that her stepson was still talking to them. Nothing else happened with the police on that day. ย
2.4 Medical history
She told me that in 2012, she was diagnosed with diabetes. She is not on medication at present. She tries a holistic approach. She said that takes metformin when advised to do so.
She said that she was diagnosed with arthritis in 2012 and she is receiving treatment. ย
She said that she was diagnosed with high blood pressure in 2023, she is not medication. ย
She said that in 2016, she did 12 sessions of counselling for depression and chronic anxiety. ย
She told me that she has not been on prescribed medication by secondary mental health services. She is not on any medication at present.
I obtained the following from the medical records provided to me.ย ย
Dr Laura Crawford, Occupational Health Physician, Health Management, in a letter dated 29 April 2015 to Ms Dilys Epton, HR, London Early Years Foundation thanked her for referring Ms Myers to Health Management for occupational health advice regarding her fitness to work and the impact of medical conditions on work. The letter summarised her physical condition. It is of note that the letter stated that she admitted that she had an anxious personality and is certainly likely that many of the symptoms she described are related to that. The letter stated that in terms of her anxiety, she was progressing some counselling therapy, having been given contact details both via her GP and via work. The letter stated that it is hoped that some counselling treatment might help her understand what triggers and symptoms, help her to manage them, and help her to moderate how she reacts when becoming anxious for example the loud speech and the tremor.ย ย
Laura Tinsley, Trainee Counselling Psychologist, South London & Maudsley
NHS Foundation Trust, Southwark Psychological Therapy Service, Middle
House, Maudsley Hospital, London SE5 8AZ in a letter to the GP, stated that Mrs Myers attended a course of 12 counselling sessions, and they had a final session on 26 February 2016. The PHQ-9 score on 10 April 2015 was 22 and the GAD was 7, the PHQ-9 score on 26 February 2016 was 5 and the GAD-7 score was 7. These are measures for anxiety and depression. The letter stated that Mrs Myers attended her sessions and engaged well throughout the course of treatment. The treatment focused on Mrs Myers depression, following her difficulties at work. Mrs Myers cause for depression and anxiety significantly reduced over the course of treatment as stated in the letter.
The plan and recommendations included an agreement that Mrs Myers did not require further treatment from SPTS at the time. However, Mrs Myers could always be rereferred or self-refer, if she required further treatment in the future.
The GP in a letter dated 17 March 2016 addressed to whom it may concern, stated that the letter was confirming that the above named attended the surgery on 6 February 2015. She said that she had been suffering for about one month with anxiety, poor sleep and low mood due to problems at work.ย ย
On examination, she was found to be slightly anxious. She was advised to use a self-certificate to sign herself off work for the first week and given the telephone number to ring for a local self-referral counselling service. She was reported to have attended the surgery again on 13 March 2015, saying that she had problems with stress at work. She had counselling at Southwark Psychological Therapy Service where she had 12 counselling sessions with a final session being on 26 February 2016. ย
The letter went on to state that she attended the surgery again on 29 February 2016 to discuss having a medical report done.ย ย
It was reported in a letter dated 8 July 2016 from South London & Maudsley NHS Foundation Trust Talking Therapies, Southwark, to Ms Myers, addressed to whom it may concern, that she attended 12 counselling sessions at Talking Therapies Southwark. It was reported that she stated that she has suffered with chronic anxiety since she was a child. She said that she had learnt to manage the anxiety, but it did sometimes affect her ability to write as she has a tremor in her hand. She, however, stated that this did not affect her work.ย ย
She reported that her depression seemed to have arisen in the context of a difficult period at work. She said that she felt unfairly treated and she could not understand how her colleagues had come to form their opinions about her. ย
The letter stated that over the course of treatment, the impact of her work situation was explored with her, and how it affected her. The impact of this situation on her marriage, where Mrs Myers found it hard to cope as a result of being overwhelmed by the difficulties in her work life. She also said that this had affected some of her friendships. It was reported that Mrs Myers said that her family were her main support, but this was only over the telephone due to the distance between them. ย
2.5 Mental state examination (15 April 2024)
She was appropriately dressed, was cooperative and there was good eye contact. There was no disorder of movement or posture. Her answers to questions were appropriate, but she was at times overinclusive, with the intention of going into great details about events.
She felt well in herself and there was no clinical evidence of a primary mood disorder. She said that she has been sleeping well. According to her, she developed an anxiety disorder in the past three years, sometimes only drinking water. I asked if she has consulted her GP. She said thatย โI told him about itโ. However, she said that eats when she needs to. She had no thoughts of harm to self or others. ย
She denied auditory or visual hallucinations. She denied delusions of thought insertion, withdrawal or broadcasting. She denied delusions of reference, persecution or grandeur. ย
There was no formal thought disorder.
Cognitively, she had good remote and recent memory, regarding immediate recall, she was able to recall four out of a six-item address. Her attention and concentration were subjectively good, she was able to count from 10 backwards and able to name the months of the year backwards but missed out April. She was well orientated.ย She had good knowledge of current affairs, she was able to name the British prime minister, the American president and the King.
She does not consider that she is currently mentally ill or in need of treatment. ย
2.6 Further information obtained from Mervelee Myers
I asked if she had any questions. She asked if I think she is mentally ill. I said that I would need to reflect on the assessment and peruse her medical records.
I formed the view that she can take in information, weigh it, and come to a reasoned decision. She can communicate her decision. ย
Opinion and recommendations
I will now respond to specific questions asked by instructing solicitors in the letter of instruction dated 11 March 2024.
I should be grateful if your report dealt with and addressed the
following; please avoid expressing a view regarding the factual disputes in this case, as this is of course the province of the Court and no findings of fact have been made in this matter:
Assess Ms Myersโ mental capacity, in particular whether Ms Myers has capacity to litigate and in making this decision please assess whether Ms Myers suffers from any mental health condition and any disabilities and whether Ms Myers has the ability to:
I assessed Ms Myers for the purpose of this report in my consulting rooms at Keats House on 15 April 2024 as instructed.ย ย
She has been reported to have suffered with anxiety and depression, for which she received counselling sessions with good effect. She is currently on no treatment. ย
In my opinion there is no evidence that Ms Myers suffers from an enduring mental illness, as defined in the Eleventh Edition of the Classification of Mental and Behavioural Disorders by the World Health Organisation, from my examination of her and the facts available to me. ย
3.4 Comprehend the course of the proceedings she faces so that she can make proper defence.
3.4.1 In my opinion, Ms Myers is able to comprehend the course of the proceedings she faces and can make a proper defence.
3.5 Understand and reply rationally to the allegations she faces.
3.5.1 In my opinion, Ms Myers is able to understand and reply rationally to the allegations she faces.
3.6 Exercise her right to challenge witnesses.
3.6.1 I consider that she is able to exercise her right to challenge witnesses.
3.7 Understand details of the evidence as it is given.
3.7.1 I consider that she is able to understand the details of the evidence as it is given.
3.8 Give appropriate instructions to her legal advisers.
3.8.1 In my opinion, she is able to give appropriate instructions to her legal advisers.
3.9 Give evidence herself (if she so desires), including giving evidence and being cross-examined.
I consider that she is able to give evidence herself (if she so desires) including giving evidence and being cross-examined.
In summary therefore, I am of the view that she is able to take in information, retain it, able to understand it, make a decision based on the information. I also consider that she is able to weigh the pros and cons of the decision and she can verbally communicate her decision. ย
4. Statements
Statement of compliance
I understand my duty as an expert witness is to the court. I have complied with that duty and will continue to comply with it. This report includes all matters relevant to the issues on which my expert evidence is given. I have given details in this report of any matters which might affect the validity of this report. I have addressed this report to the court. I further understand that my duty to the court overrides any obligation to the party from whom I received instructions.
Declaration of awareness
I confirm that I am aware of the requirements of Part 35 and Practice Direction 35, and the Guidance for the Instruction of Experts in Civil Claims 2014.
Statement of truth
I confirm that I have made clear which facts and matters referred to in this report are within my own knowledge and which are not. Those that are within my own knowledge I confirm to be true. The opinions I have expressed represent my true and complete professional opinions on the matters to which they refer.
I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
Statement of conflicts
I confirm that I have no conflict of interest of any kind, other than any which I have already set out in this report. I do not consider that any interest which I have disclosed affects my suitability to give expert evidence on any issue on which I have given evidence, and I will advise the party by whom I am instructed if, between the date of this report and the trial, there is any change in circumstances which affects this statement.
Signed: โฆโฆโฆโฆโฆโฆโฆโฆโฆโฆโฆโฆโฆโฆโฆโฆ Date: 19 April 2024
๎ฌ To:โ You โ Mon 29/07/2024 17:30 Dear Sir/Madam,
Thank you for reporting a potential rogue landlord or agent. The information below has been sent to the relevant enforcement authority for further investigation. If you have provided your contact details, they may contact you for further information.
Kind regards,
Greater London Authority
Submission Details
Submitted on Monday 29th July 2024, 17:30pm
Submitted values are:
Start
Are you:: a current tenant Are you happy to provide your name and contact details?: Yes First name: MERVELEE Surname: MYERS Contact number: 07950618083 Email: ratty.nembhard1956@gmail.com
Page 1
Are you reporting a landlord, agent or both? : landlord Landlord name: HOUSING FOR WOMEN Landlord address: SIXTH FLOOR BLUE STAR HOUSE 234-244 STOCKWELL ROAD LONDON SW9 9SP
Landlord post code: Landlord email: complaints@h4w.co.uk Landlord phone number: 02075016120
Page 2
What”s the address of the property you”re reporting?: 16 Alma Grove Bermondsey Bermondsey
Post code: Postcode: SE1 5PY Local Authority: Southwark (9231) What”s the category of your complaint?: The property/or grounds is in poor condition, The landlord or agent refuses to make repairs, Problem with landlord or agent”s behaviour, Other Please give us as much information about your complaint as possible: THE LANDLORD COERCED THE NEIGHBOUR TO TARGET ME AND MY ELDERLY HUSBAND AFTER SHE CHANGED FROM THE KIND PERSON WHO HELPED US INTO AN ABUSER. WE ENDURED 23 YEARS OF DISCRIMINATION FROM THE NEIGHBOUR. I AM NOT SAFE IN MY HOME, I HAVE HAD TO BARRICADE INSIDE ON A FEW OCCASIONS. THE NEIGHBOUR’S PARTNER STARTED KICKING THE DOOR. THEY INSTALLED CAMERAS TO HARASS AND BULLY ME INSIDE THE COMMUNAL AREA. THE POLICE JOIN THEM WHENEVER I CALL FOR HELP, IF THEY BOTHER TO COME OUT. THE LANDLORD TAKE ME TO COURT AM FACING IMPRISONMENT AND EVICTION. I HAVE BEEN ASSAULTED AT MY DOOR BY THE LANDLORD’S EMPLOYEES. THE LANDLORD REFUSED TO MAKE REPAIRS AFTER I WAS TARGETED THE PLACE IS IN DISREPAIR I LIVED WITH A SINK THAT OVERFLOWED WHEN I USE THE WASHING MACHINE. THEY FIXED IT. NOW THE TOILET IS TO BE REPLACED AFTER IT FLOODS THE PLACE. THE ENGINEER PUT IN THE REPORT ABOUT THE WORST PLUMBING HE HAD SEEN. INFORMATION CAN BE ACCESSED VIA SOCIAL MEDIA
Please confirm HfWโs reason for refusing to pay ยฃ181.35 for the cost of the GP report requested by H4W and Devonshires when H4W have previously paid for other tenants medical reports from their healthcare providers? You must all be so proud with joy and pleasure causing me more financial burden and hardships, doing everything and anything to deteriorate my mental health and leave me for dead!
As a charity H4W truly have no shame or remorse for their corruption, incompetence, racism, sexism, disablism, discrimination and victimisation, the risks, harm and danger like a controlling abusive and coercive perpetrator trapping me, my son and others like Mervelee and the woman from Childers street who was evicted having been neglected, failed and discriminated or like Barbara, failed during the pandemic like Mervelee and many others with H4Wโs toxic, harmful economic and financial abuse and exploitation, refusing to pay the GP cost for the report requested specifically by H4W who invalidated my disabilities and mental health as irrelevant, decisions made by women, many whom are older women, who have been through the perimenopause land menopause themselves long ayak yet as women they continue to be misogynistic, cruel, derogatory and demeaning to disregard, minimise and invalidate mine and my sonโs health made worse by the prolonged and persistent inequalities created and caused between H4W, Lewisham council and Lewisham Labour whom seem to be unable to comprehend common sense, integrity, decency, compassion, respect, humanity or empathy despite the sufficient evidence already provided to H4W which resulted in my rehousing being put up to the highest priority need in 2018.
The harmful, discriminatory controlling, coercive economic and financial abuse against me and my son, being humiliated, discriminated and victimised, put at risk, depriving us of repairs, safety, dignity, equality, diversity, inclusion, being derogatory and disrespectful over our culture, disregarding, violating and invalidating my ethnicity as unrecognised with our cultural needs, beliefs, mental health and disabilities being ignored over repairs and our human rights and shamelessly building up court costs of over ยฃ30,000 reduced now ยฃ20,000 for whichI am liable for, was done out of pure hatred with full intentions to cause my mental health conditions to severely deteriorate and risks of suicide to increase and harm me and my son to have more control over us and trap us further as punishment for my complaint made on 19 May 2022 to Damien Egan. The stigma and prejudice from H4W is deplorable, dehumanising and demeaning.
Please confirm who made the decision to refuse to contact my GP directly and the name of the social worker H4W made a referral to?
Why are you unable to provide the names of the people dealing with mine and my sonโs Safeguarding at H4W and the suicide prevention officer for adult social services at Lewisham council? Itโs very easily accessible for you as you have full access to my files, along with having a duty of care and responsibility and have had no issues with sharing details with other tenants, MP, Cllrs, council officers, the HOS about those involved in our cases as contractors and staff have been openly discussing and sharing details as well as continuing to share false and inaccurate information with neighbours and tenants Iโve never met, wrongly lying that we have refused access for repairs despite us giving access to every person sent to the property including multiple unannounced visits. Would you like me to share the ring doorbell footage of the evidence of access being given to the adult social worker or the Safer Neighbourhood Team for Met Police? With the multiple inaccurate and false information being shared and stored on files and poor and inaccurate record keeping repeatedly and details on the Equality Impact Assessments, are H4W going to correct their records and notify the ICO about the non compliance?
You yourself have had meetings with Lewisham council officers and Lewisham Labour for how long now? As the housing officer, Lewisham council officers, Cllr Will and caseworker for Vicky Foxcroft have been having regular meetings with H4W including yourself following my complaint to Damien Egan on 19 May 2022 and the home visit from Cllr Will on 17 June 2022 so you should know about the multiple victims and households for domestic abuse and hate crimes who still live here as well as perpetrators and who from Lewishamโs Safer Neighbourhood Team from Met Police deal with our area however having lived here since 2012, we have never had visits despite the meetings, number of incidents and number of people repeatedly put at risk and victims and survivors who are ignored.
Please kindly do look into who is dealing with the VAWC & community safety from Met Police, Safeguarding at H4W and Lewisham council as they have already dealt with very similar cases like Atrium House in New Cross, Sion House In Lewisham, Childers street where a woman was failed and neglected during the pandemic, like Mervelee and Barbara and itโs deeply concerning that despite my complaint on 19 May 2022, no lessons have been learned following the death of Barbara Tannoh on 12 April 2022. Or Sarah who died from an overdose in 2016 and left for dead for how long before her poor body was discovered and removed in a body bag.
H Presley
From: customer.service@h4w.co.uk Date: 22 February 2024 at 14:31:26 GMT To: hpresley78@hotmail.co.uk Subject: Upcoming Decant Reply-To: customer.service@h4w.co.uk
๏ปฟ Dear Ms Presley,
Thank you for your email.
Housing for women will not be paying any expenses in regards to your GP report.
At this time I am unable to provide you the information you have requested in regards to any referrals made by us and the names officers from the of safer neighbourhood team. I can look into this for you and provide you with a separate response once I have done so.
Please clarify what you now understand as my housing officer of my reasonable adjustment requests regarding communication from H4W and those associated to the charity and visits and inspections from H4W and those associated with H4W?
Who is dealing with the timetable, schedule of works and booking in the companies from the repairs department?
Who is dealing with my overdue and delayed SARโs now and who did you pass on my requests that were made to you nearly one year ago? Will H4W report their non compliance auto the ICO?
Why do you continue to withhold and deny my access to the ASB Risk Assessment Reports for me and my son?
Your attitude and response to perpetrators and offenders living in our building is shocking and shameful to say the least, which shows the total disregard for victims and neighbours. Does H4W not have a partnership with the police, SNT and social services? As a housing officer you have a duty of care and responsibility for the safety of everyone living here.
I do not know how many boxes and how much materials are needed however H4aw should know from the many inspections, videos, pictures and details taken by multiple companies and staff. You should know how many boxes and materials are needed as whichever department dealing with the 4-5 households who moved our permanently to a new home, I assume it would be the same as theirs. Itโs not hard for you to look up the data to find put what was provided to neighbours who moved out considering the high number of households who have moved out of Childers and here permanently so send whatever you deem appropriate.
H Presley
From: customer.service@h4w.co.uk Date: 22 February 2024 at 14:16:24 GMT To: hpresley78@hotmail.co.uk Subject: Upcoming Decant Reply-To: customer.service@h4w.co.uk
๏ปฟ Dear Ms Presly,
Thank you for your email.
As you have informed me that you have previously made a reasonable adjustment request that was agreed to by H4W, I have enquired with management about this, so that I am fully aware of what has been agreed.
Your request in relation to the timetable, schedule of works and companiesโ information and your further requested information in regards to matters under the repairs department, has been passed onto the property services department and they will contact you directly.
In regard to your SARs request, this has been passed onto the governance department for review and will contact you directly.
In regards to your request for the ASB Risk Assessment report held by us, that you previously requested this will be looked into and you will be provided with a separate response.
As your neighbourhood officer, I do not deal with repairs or any repairs functions, this is all dealt with by the property services department and their officers.
I am unable to give you an answer in regard to your question about perpetrators and offenders. I am unaware of incident this relates too, I do apologise.
In relation to your upcoming decant, your requests above, do not impact on your upcoming decant. I have asked you to provide me with the number of boxes you will need to help aid your move as I am unable to ascertain the number of boxes you will need alone for your belongings. I have arranged for 7 of each box size box to be delivered by our removalโs contractor to your flat.
Your box delivery will be Friday 23rd February 2024 between 10am โ 12pm.
Please do inform me if you need any more boxes other than those provided to aid you.
My GP has contacted me to inform me the cost of the report requested by Housing for Women will cost ยฃ181.35.
Please confirm whether Housing for Women will be paying my GP practice the fee requested for the report requested by Housing for Women and if so, when so I can inform my GP?
Please also provide the name of the adult social worker and caseworker for Lewisham council where I have been referred to by Housing for Women recently as well as the names of officers from the Safer Neighbourhood Team who have been dealing with the domestic abuse, perpetrators living in our buildings and Childers Street? Thanks.
Iโm glad you are now aware in 2024 as my housing officer that you are personally aware at the time of my reasonable adjustments. Can you please clarify what you now understand of my reasonable adjustment requests?
Can you please provide a copy of the timetable, schedule of works and companies booked into carry out the repairs and please confirm if A2Z Repairs LTD are booked to carry out any of the repairs in the property as they have confirmed Chigwell Group are not carrying out the repairs in the property we live in and confirmed A2Z Repairs LTD as the company carrying out the high level repairs ordered by the Housing Ombudsman Service for the 2022 case as well as the flooring repairs from the 2014-2016 case where the non compliance has been ignored for nearly ten years.
You will recall I asked you personally to share reports and documents last year which you responded to, so please could you confirm when Iโll receive my SARโs that are outstanding since November 2022? Would you like me to send you a screenshot of the emails or do you have my emails on record?
The disproportionate und unreasonable legally binding discriminatory court order was granted because TJR Ventilation wrongly accused me of bullying him with Alyshia Watson telling the judge and the court that Tim refused to replace the extractor fan outstanding since 2018 if I was present in the property and that he would only carry out the repairs with me and my son removed. The court and judge were also told that all companies working for Housing for Women have refused to work in the property we live in if I am present and no contractor would carry out any repairs with me or my son in the property despite A2Z Repairs allowing multiple households to keep their furniture and belongings in their homes as well as giving households permission to remain in their homes instead of using Flat 7, the hotel property to decant to, as stated by A2Z contractors it is safe for tenants to remain in their homes overnight with their belongings.
Please can you provide written confirmation from all the companies and staff members who refuse to attend our home as the judge wrongly assumed I would follow men around in the property filming them which as my housing officer you know is not true as the ring doorbell outside and inside our hallway has proven the truth as you know weโve had to take additional security measures due to the domestic abuse and hate crimes ignored in our building where we have been personally targeted as well as being verbally abused and threatened by a violent domestic abuse perpetrator. There should be a record of this on H4Wโs files for my account along with a record of all the rest of the incidents of ASB we have lived with since 2012. Youโll recall I had asked you personally for a copy of the ASB Risk Assessment Reports held for me and my son since 2012, I am yet to also to receive the reports held nearly a year on?
As the housing officer who has been dealing with the flooring project since it started by A2Z Repairs and the multiple repeat inspections we have had since the flooring repairs were first wrongly carried out and botched up by A2Z Repairs LTD, you should know the number of boxes and materials required as the witness statement from Alyshia Watson stated 14 properties out of 38 properties were booked to have the flooring redone again.
I note you have failed to respond to my questions how many perpetrators pose a risk to me and my son as well as our neighbours and confirm how many known offenders are living at Gosterwood and Childers? The data from the police should not be difficult for Housing for Women to obtain along with the data given to MPโs, Cllrs, Lewisham council and the reports made to H4W?
Regards H Presley
On 16 Feb 2024, at 16:35, customer.service@h4w.co.uk wrote:
๏ปฟ Dear Ms Presley,
I hope you are well.
Thank you for contacting me back in regards to your upcoming decant.
Apologies in regards to trying to call as I was unaware personally at the time of your reasonable adjustments.
We need to arrange for your upcoming decant as per the legally binding court order made by the courts in relation to your decant from the property. You are not being victimised in any way.
I have asked you how many boxes you will need as boxes will be delivered to your home prior to your decant date for your use in ease in packing your belongings.
Can you please confirm how many boxes you will be needing?
We have provisionally booked Monday 26th February 2024, as your decant date. Please let me know if this date works for yourself.
Thank you.
kind regards,
Trina
Neighbourhood Officer
From: H P hpresley78@hotmail.co.uk Date: 15 February 2024 at 14:20:25 GMT To: customer.service@h4w.co.uk Cc: RBlakeway@housing-ombudsman.org.uk, michael.gove.mp@parliament.uk, housingstories@itv.com, KwajoHousing@gmail.com, panorama.reply@bbc.co.uk, dispatches@channel4.co.uk, stephen.delahunty@oceanmedia.co.uk, Robert.Booth@theguardian.com, pshe@lewisham.gov.uk, Vicky Foxcroft MP vicky.foxcroft.mp@parliament.uk, RSH Enquiries enquiries@rsh.gov.uk, londontonight@itvlondon.com, hello@londonrentersunion.org, alex.chalk.mp@parliament.uk, victimscommissioner@mopac.london.gov.uk, mayor@london.gov.uk, lewishamlibdems@gmail.com Subject: Re: Upcoming Decant
๏ปฟ Dear Trina
Thank you for your email.
Itโs very disappointing to hear that you have been trying to call to discuss the upcoming decant when you are fully aware that I do not accept phone calls and part of my request for reasonable adjustments was for contact and communication to be in writing. Please therefore refrain from disrespecting and disregarding my request previously agreed by Housing for Women and refrain from making any contact via phone calls. You are also fully aware I do not have any credit therefore any text messages sent like previously by your contractors or staff will not be responded to.
Can you please put in writing what you wish to discuss about the discriminatory decanting and please explain why my neighbours were given permission to keep their furniture and belongings in their homes during their flooring repairs being carried out by A2Z Repairs LTD and why we are being victimised and forced to pack and remove everything out of the property?
There is plenty of evidence from neighbours proving they were given permission to keep their furniture and belongings in their homes.
Why are you asking me how many boxes we need? My neighbours were not made to box and pack everything up while they were also given permission to remain in their homes instead of using Flat 7 that is being used as a hotel room? Only three households were made to pack and empty their homes due to being permanently rehoused away from here.
Please confirm how many perpetrators continue us to pose a risk to victims and survivors still living here and on Childers including victims of other hate crimes?
Many thanks.
Regards H Presley
On 14 Feb 2024, at 16:01, customer.service@h4w.co.uk wrote:
๏ปฟ Dear Ms Presley,
I hope you are well.
I have been trying to call you to discuss your upcoming decant, unfortunately I have been unable to reach you.
I am contacting you in regards to your upcoming decant. I need to arrange packing materials for yourself, ie. boxes to be delivered to your home for your move into the decant property.
Can you please confirm how many boxes you will be needing to pack your belongings? We have small, medium and large boxes, you can have a combination of any.
Can you please confirm the ideal date you would like to choose for your move? Once given, I will be able to contact our contractors to book and further confirm this with yourself.
Alternatively, please contact customer services on 0207 501 6120, or by email and advise them of the best time to contact yourself if easier and I will give you a call back.
Thank you
Kind regards,
Trina
โBy including any personal data in your response to this email, you freely consent to this being used and stored by Housing for Women for the purposes of service delivery in accordance with the General Data Protection Regulation. All information and attachments included in this email are confidential and intended for the original recipient only, it may also be legally privileged. Any review, retransmission, dissemination or other use of or acting in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient then please do not use or publish its contents, contact the sender and then delete. The sender does not accept liability for any errors or omissions.โโโโ Housing for Women Limited is a Registered Social Landlord registered with the Regulator of Social Housing (No L0970); and is a charity registered with the Charity Commission (No 211351); and is a Private Company Limited by Guarantee registered in England and Wales (No 00420651). The registered office is at Sixth Floor, Blue Star House, 234-244 Stockwell Road, London SW9 9SP.
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31 January 2024 Mrs Mervelee Myers 16 Alma Grove LONDON SE1 5PY Dear Mrs Myers Complaint: 202209405 – Housing For Women Thank you for contacting the Housing Ombudsman Service, I am sorry to hear about your housing issues. MM Response: This is a lame excuse and I will ensure the world knows why. In your initial contact with us under the above case number on 4 August 2022 you asked us to assist you with a complaint to your landlord about outstanding repairs and you also mentioned Anti-Social Behaviour (ASB). After several unsuccessful attempts at asking you to provide evidence of your complaint so we could assist you, we wrote to the landlord on 7 November 2022 asking it to confirm if there was an active complaint regarding ASB and to provide a response to you. MM Response: This is the Housing Ombudsman DEFAMATION of my NAME and the world will be informed. Because HOS is responsible for allowing H4W to get away with destroying the lives of vulnerable tenants and their families. A case in Point is Ms H Presley. HOS is just using this tactics because I am sharing stories online despite the UNLAWFUL INJUNCTION threats of IMPRISONMENT EVICTION for CONTEMPT of Court. The landlord issued a stage one response to the complaint on 14 November 2022 and we also sent a copy of this to you the following day. We explained at the time, and several times since, that for us to investigate your complaint you must also complete stage two of the landlordโs complaint process. MM Response: Let me just say that HOS seem to be treating me like HMCTS that presided over the miscarriages of justice https://www.gov.uk/employment-tribunals-decisions/ms-m-myers-v-london-early-years-foundation-2300047-2016 and the world will know. We then had no contact from you between 15 November 2022 and 8 August 2023, when you called to ask where your case was up to. We confirmed, as before, that we were waiting for you to complete stage two of your landlordโs complaint process before we could progress your case further. MM Response: I will not waste my time as I seeking likeminded TENANTS to form an ADVOCACY PANEL to expose LANDLORDS getting cover from the HOS to destroy our lives. We have received many emails from you since, but you have not provided us with any evidence that you have yet completed the landlordโs complaint process. To assist you, we contacted the landlord on 24 January 2024 to ask if you had completed its complaint process. MM Response: Why 24 January 2024. Let me inform you that was the date Ms Presley was denied her RIGHTS and demanded to pay H4W ยฃ30,000.00 because HOS failed her. If she had commited SUICIDE the HOS would be responsible. The landlord has now replied and confirmed it has not had any request from you to complete a stage two review of your complaint. Now that the stage one response is more than 14 months old since it was completed on 14 November 2022, we must ask you to log your concerns as a new complaint. MM Response: The LANDLORD is a TERRORCELL that will be exposed. To support you, I have written to the landlord today asking it to do so for you. MM Response: By now HOS must realise who is Mervelee Myers and what I have been doing to resolve this matter. I contacted the Rev Rose Hudson-Wilkin to mediate because I meet her at H4W AGM April 2014 after coming back from Jamaica and saying my final goodbyes to my MOTHER. I would advise HOS to go online and do the RESEARCH. PO Box 152 Liverpool L33 7WQ Tel: 0300 111 3000 info@housing-ombudsman.org.uk http://www.housing-ombudsman.org.uk Notice I see you have also, over time, added new issues to the case (such as eviction) that did not form part of this case when you logged it with our service. MM Response: This just proves my ARGUMENT about HOS NEGLIGENCE allowing LANDLORDS to DISCRIMINATE against TENANTS. If you require our assistance with other issues outside of anti-social behaviour, please log these issues a complaint with your landlord first so that we may assist you further and provide us with copies of the complaint. MM Response: I would advise HOS to refer to https://fight4justiceadvocacy.business.site and other Social Media for more of how when I tell the STORIES of H4W and HOS HATE CRIMES I be as FAMOUS as when I became the face of Windrush 70 page 1 of ITV News. Please find below confirmation we have now asked the landlord to log and respond at stage one to your concerns surrounding the original issue, anti-social behaviour. MM Response: I have been through this already. The complaint I understand your complaint relates to the following: ๏ท The landlords handling of reports of anti-social behaviour, primarily noise from a neighbour MM Response: It was not only NOISE, its 22 years of TERRORISM by my neighbour and her JUNKIE FRIENDS. H4W wiped the Customer Portal after Samantha Gibbs coerced Ms Gilchrist to target me. I understand to resolve your complaint, you have asked your landlord to: ๏ท To address the noise MM Response: If it was only NOISE, I have lived with this for 22 years. Everything that happened since Ms Gilchrist broke the glass on 13 December 2021 is logged with the Police that is party to the HATE CRIMES. ๏ท To respond to the complaint I understand you have not received a response from your landlord since you last contacted it about your complaint. MM Response: The LANDLORD is a TERRORCELL that will be exposed with HOS NEGLIGENCE. We encourage local resolution of disputes, using the landlordโs complaint procedure. MM Response: HOS is NEGLIGENT and is on the side of the LANDLORDS against TENANTS. I have contacted your landlord today and asked it to provide you with a written response to your complaint by 21 February 2024. MM Response: Please update about where my HUSBAND and I are. Please send a representative to the County Court at Clerkenwell and Shoreditch at 10.00 AM for the HEARING. We will not be taking any further action on your complaint unless: ๏ท You inform us after 21 February 2024 that you havenโt received a written response from your landlord MM Response: Refer to above, because if I did not get a SOLICITOR I would end up like Ms Presley.
When we receive one of the above from you, we will be able to determine the next steps for your complaint. MM Response: HOS has just SHOOT itself in the FOOT or HEAD and this will form part of my STORIES about how my 100 year old HUSBAND has been let down in a SOCIETY that allowed him to beaten, his jaw broken because of the colour of his skin. His solicitor was told “Mr Tomlinson has a small illusion of one day becoming a property tycoon. How you can get in touch with us If you need to send us information we have requested, you can use any of the following ways:
๏ท by email: you can reply to any email received from us without changing the subject line or you can email casework@housing-ombudsman.org.uk and put your case reference number in the subject line ๏ท by post: You can write to Housing Ombudsman Service, PO Box 152, Liverpool L33 7WQ ๏ท telephone: you can call us on 0300 111 3000 our lines are open 9:15am โ 5:15pm Monday to Friday excluding bank holidays Yours sincerely โฏโฏ Shaun Dispute Resolution Adviser Please note – the signature named in this correspondence is not your named contact. Your complaint can be dealt with by anyone within the department. You may see different names in our correspondence as your complaints process.
Mervelee Advocacy 