Without Prejudice Mervelee Myers Share Stories Housing For Women Change From Rescuing Victims Of Domestic Violence Homelessness To Coercive Control Of Deborah Agnes Gilchrist An Alcoholic Racist Narcissistic Drink Driver Junkie To Set Up A Hate Mob In Alma Grove Continue Gaslighting Misogyny Of Arnold Ebenezer Tomlinson After She Broke Glass Of Communal Door 13/12/2021 Police Claim It Was Not Malicious I Locked Her Out Samantha Gibbs Trina Philbert Employed To Target Tenants Who Raised Legitimate Concerns About Disrepair Of Property When Zaiba Qureshi Became CEO I Was Minute Taker Scrutiny Panel Disbanded In 2019 I Wrote About My Ordeals My Data Wiped Devonshires Narin Masera Sent Possession Letter July 2023 Am Gag Unlawful Injunction Threats Of Imprisonment Eviction Contempt Of Court As If My Life Started DJ Sterlini Label Violent Nuisance To Criminal Need ERT UURICA-LE Denied Entitlements Given Benefits Capability For Work Assessments Mental Health Used To Entrap Me To Cover Up Miscarriages Of Justice At Kings College Hospital NHS Foundation Trust History Repeats Husband Neglected Byron Ward Nurse Betty Called Security Manhandle Day I Was At Windrush Vigil After I Was Provoked Attending Court DJ Beecham Will Have To Ensure Justice Is Done Ms. H Presley Case Is Overturn HMCTS CPS CJS SRA BSB IOPC JCIO CCMCC MOPAC HMPPS CLCC DBS Roles In Why Dr. Phil Gregory Claim I Am Bipolar Need Medication To Suppress Fact I Exhausted Legal System Is In Danger Of Becoming A Victim After Attempts To Section Murder Kidnap Me Failed 1 In 5 Of All Suicides Associated With Unemployment Turned To 600,000 Older People In UK Say They Leave Home Once Per Week Or Less A Cultural Ambassador Face Of Windrush 70 Abandoned Rejected By Society Where I Contributed To British Values Created Community Hubs On Social Media As An Expert Authority On Subjects From Cradle To Grave Copyrights Intellectual Property Images CPPDP Harvested Build Brands That Abuse Children Young People Adults Made Vulnerable Silence Depressed Waiting To Die Slowly Of Torture If Debbie Gilchrist Or Police Don’t Get Me First I Must Take Responsibility Safeguarding A Woman Who Found Me On Social Media Hermoine Cameron Advocating On My Behalf I Told The Solicitor About First Person I Know Who Committed Suicide My Life Was Affected By Disability Poverty Murder Of Family Friends In Jamaica Brother Died In Jail I Applied For Role Of Grandma With A Teenage Son Affected By Mental Health I Asked Tony Cealy To Help Me Tell My Story Like Rev Rose Hudson-Wilkin I Asked To Mediate With H4W He Refused I Continue Writing Started When Father Stricken Parkinson’s Days From Ervin Nembhard DOB 8/11

Mrs Mervelee Myers

16 Alma Grove

Bermondsey

London

SE1 5PY

Our Ref: 111136.001/SJ/AH

Date: 6th November 2024

Email: sara@matrixsolicitors.net

Direct Dial: 0151 319 7165

Dear Mrs Myers

Re: Housing Disrepair and Conditions Case

As you aware we act for you in relation to your case against your landlord.

In law the burden of proof is upon you, as the claimant, to prove your case against your landlord.

We have to prove your case on your behalf as follows:-

1. That there is actionable disrepair present at your address; and
2. That your landlord knew of the actionable disrepair and conditions because you have personally told them or they were on notice in some other way of the conditions before we have become involved in your case.

We prove 1 by obtaining a report from a Chartered Surveyor, an expert. The Surveyor will within his report, set out the disrepair, how each and every defect needs to be addressed and at what cost.

We appreciate it can be difficult to provide all the information we need straight away but can you please gather as much material as possible – the information/evidence – and supply it, if/when you are able to do so? Evidence assists in securing early settlements and thus is crucial in every case.

In relation to 2, we need to know what evidence, if any, you hold in support of your complaints about the conditions – for example:

1. Do you have any emails, texts or letters sent to your landlord and any reply to those complaints? If you do, please forward them. MM Response: 1. Letter dated 29 April 2019 detailed fact my husband who was a painter and decorator maintained the upkeep of the Property from he moved here in 2001. 2. Series of Messages on my Mobile with MCP Property Dated 20 March 2023 to Tuesday 1 October 2024. This is about REPAIRS carried out in the property about the REPORTS I made via telephone calls to those responsible. 3. I have had several conversations with persons from MCP about repairs to be done. I was called on the 27^th October 20224 from a female about the repairs to the toilet seat. That is the date that Dr. Phil Gregory visited. 4. Reference the letter/email about the conversation with the Mental Health Nurse and H4W. I recorded most conversations and will have to track them down. 5. A COMPLAINT was lodged on my behalf about the toilet seat by an employee of H4W. The reference is included in the letter from the MH Nurse. I asked Dr. Phil Gregory to mention I showed him the DISREPAIR when he visited on the 27^th October. 6. 1/2/24 H4W MCP Property Report of Electrical Faults & No Heating Call Log 325823 via email.  

• Do you have any telephone logs as proof of contact or screenshots of telephone conversations with your landlord? Again if you have any then please provide them. MM Response: 16/1/2023 Peju Awoye Customer Portal Link – Wiping of DATA from 2000 with reports of DISREPAIR.  Neighbours Dispute & ASB Case Reference: NC30058 Date: 12/1/2023.    

• You may have reported the complaints via WhatsApp or your landlord’s website reporting Portal. Let us know what dates and what you actually reported and if possible, send us evidence. MM Response: DATA wiped from Customer Portal and I was not allowed to send anything via EMAIL. They were rejected. My complaints were documented on the CUSTOMER PANEL before the DATA were wiped out. I had seen them and added information myself.

• Has anybody else on your behalf reported the conditions to your landlord? If so let us have names and addresses in order that we can attempt to obtain witness statements and or discuss the contact with that party? MM Response: 1. Mimi Owusu and her friend Liz came to my home and saw the condition of the place. They help me to raise concerns. But later turned against me. 2. Mimi Owusu write a 12 page Witness Statement for H4W cataloguing how she helped H4W to cover up the DISREPAIR. 3. Liz targeted me because of a photograph that was taken of me and her at the Front Door when she came to support me. 4. I was contacted by Andrew Jenkins of Talking Therapies 12/2/2022 to make Telephone appointment after Trina Philbert referred me. Because of the ongoing issues to do with the DISREPAIR. 5. The issues about DISREPAIR started when I was asked to do a SURVEY about the CONDITIONS of the PROPERTY. I was honest about the deterioration in the upkeep of the PROPERTY because I was the minute taker for the Scrutiny Customer Panel that was disbanded. I am now a member of the Housing Ombudsman Customer Panel. I was selected for my experiences and skills in advocating for others.   6. The people who advocated on my behalf are dead. 7. Hermoine Cameron who was a member of the Scrutiny Panel was advocating on my behalf. She visited my home twice, but I do not have her address or contact information. 9. Ms H Presley who is having the same problems with H4W can verify I shared my concerns with her.      

• Have you kept a diary of your complaints made to your landlords? If so please let us have a copy – if there is private material in any diary/log which you would prefer not to be disclosed, we can ensure only the relevant notes/entries are disclosed. MM Response: 1. My DAIRY would have been the CUSTOMER PORTAL that was wiped of the data. 2. I started recording conversations with H4W to safeguard myself after Ms Samantha Gibbs and Trina Philbert joined their employment in 2022. 3. I have letters between Ms Gibbs and myself and done recordings that I will have to search for online. 4. I have REFERENCE about calls I made.

• Have you used your landlord’s complaints procedure? If so let us know the result? Did you know of any complaint’s procedure? MM Response: 1. The complaints I raised were GENERAL about the harassment and bullying of the neighbour that would mention issues about reasons for disrepairs. 2. Other concerns of REPAIRS would have been addressed. Like when Pipes were put in by GREEDY CONTRACTORS and I refused for them to put the pipes through my flat to go upstairs. Because of the times Ms Gilchrist flooded the bathroom and H4W had to change the Electrics in the Bathroom. 3. I advocated on behalf of TESS for the pipes not to be put through her flat. After this was done the pipes were left uncovered. I had to ask for the PIPES to be boxed in as I was pulling my heavy trolley over them. 4. I had a FAULTY radiator for over a year. I have recording of the CONTRACTOR complaining to his colleague about it. 5. An electrical casing fell from the ceiling missing my husband who was sat at the kitchen table. It was in the kitchen for months because the landlord said its not their RESPONSIBILITY. They fixed it in the end. 6. The same was done about the fencing. They came to make a gate for the front instead of the back garden. 7. My brother fixed the gate when he visited for my husband’s 101 birthday. 8. The fence is still not fixed. 8. Until Ms Gibbs and Ms Gilbert  started working for H4W when I raised concerns in a SURVEY and I was targeted by H4W, I was getting repairs sorted. 9. The major complaint would be from Ms Gilchrist broke the glass to the Communal Door on the 13^th December 2021 and the length of time it takes for H4W to board it up before replacing the glass. Ms. Gilchrist broke the glass again in May after opening a letter from H4W and leaving it on the mat at my door.   

• Have you informed any employee or contractor of the Landlord of the conditions? If so let us know when you did so and how you did so, and if you know the names of the persons please provide them. MM Response: 1. Concerns were raised in a SURVEY carried out on behalf of the landlord.  2. I was asked if I want the landlord to talk to me about the ISSUES raised. Considering I was the minute taker for the SCRUTINY PANEL I would be aware of concerns of my fellow TENANTS on the PANEL. I have a list of names and minutes of the meeting along with schedules for TRAINING.  3. I have had conversations with PEJU AWOYE about the CUSTOMER PORTAL link and matters that should be added to the portal before my DATA was wiped.

• Do you have a Housing officer/Manager who is in contact with you about your tenancy? Have you told that person about the disrepair and conditions?  If you have, can we have their name(s) and when you have told them. MM Response: 1. Relationship with H4W broke down after Ms Gibbs and Ms Philbert joined in 2022. 2. Ms Candy Smith of Southwark Adult Social Care interviewed my husband and upon hearing of our concerns agreed to mediate on our behalf. Ms Smith arranged the meeting with H4W and visited with Ms Trina Philbert in June 2022. Ms Philbert was the new Housing Officer who started working with H4W in May 2022. I showed Ms Gilbert the property inside and out. I have correspondences between us. I did recordings, but I am not sure I uploaded them online. 3. I have spoken to CONTRACTORS about getting reports when they visited but they are not allowed to give me. I have to go through H4W. 4. On 12^th January 2023 Ms Gibbs bring a male to my door to introduce as my New Housing Officer. He tried to assault me so I moved back inside. 5. The Police were called. 6. H4W set out to harass, bully and intimidate me for raising complaints to the Housing Ombudsman Service about the overall failures and DISCRIMINATION at the PROPERTY.   

• Have you told your GP about the disrepair and conditions? If so, when? MM Response: 1. The GP was aware of the ongoing issues with the landlord. This is one of the reasons I was kicked out of the Nexus Health Group and left without a GP. 2. In getting an injunction to evict and imprison me H4W made allegations about my MENTAL and PHYSICAL HEALTH using the 12 pages witness statement of Mimi Owusu. 3. I was asked to do Psychiatric Assessment and complied. The GP was asked to provide a Medical Report which she did in the end. 4. I have seen other Practitioners and have reports. 5. I am waiting on the report from Dr. Phil Gregory who visited my home on the 27^th October 2024.   5. I was locked out of the Communal Door on the 23/10/2024. Luckily I have someone with me, who got the neighbour to open the door. 6. The Police refuse to visit I have recordings.

1. Has anybody from your landlord or its contractors been to your home and had sight of the disrepair and conditions? MM Response: 1. The landlord is only interested in getting the neighbour to TRIGGER me. They visit to remove the mats my husband bought from we meet in 2001 after leaving letters. The mats were to protect us from things going in the house.  2. Debris from the neighbours window with nails sticking out fall into the garden This was health hazard to my husband and myself whenever we are in the garden. 3. Rubbish was thrown in the garden to upset us. 3. My husband invested in the back and front gardens. Out of spite Ms Gilchrist started cutting the front garden. I came from Church the first time it happened to see her at her window taking photos. When I went inside my husband was sat at the window crying. He said she saw him there and taunted him. I went outside and cursed her. She cut the garden again and I swear at her, before realising what she was doing to me. 4. Each time the garden grows she cuts it down and I refused to react. Because she has plants in her windows at the back and front. 5. A CAMERA has been installed to monitor my movements to harass, bully and intimidate me. I no longer feel safe living at the property. I am a PRISONER in my own home I got through DOMESTIC VIOLENCE because I raised concerns using the Landlord’s Policy and Procedures. And even seeking support from the Housing Ombudsman Service. Instead of the support I was expecting I am accused of making it up.   

If you require assistance or want to discuss this letter, then please do not hesitate to telephone the writer below on 0151 319 7165.

Yours sincerely

Sarah James

Matrix Solicitors

Good day Mrs Myers.

I refer to my email dated 15^th of October.

When you spoke with my colleague Jeremy back on the 14^th of October , you mentioned you would be able to provide copies of any invoices, receipts regarding any payment of funeral expenses.

This was to further our enquiries and bring this case to a close, I note however, we still await these items.

Please, now either take them to your local branch – please take a copy of the letter dated 15^th of October with you. Alternatively, you can email good quality photos of your receipts/statements to our secure inbox at: subsequentclaims@lloydsbanking.com.

Kind regards

Andrew Craig

Subsequent Claim TeamPersonal Banking

Customer Engagement, Consumer RelationshipsLLOYDS BANKING GROUP

Dear Residents,

Firstly, I would like to apologise for the previous email you have received from me, it was sent in haste and riddled with spelling errors!

 My name is Youssaf, in the new Customer Services Manager.

Housing for Women have an exciting new opportunity for our residents, and we are looking to recruit a group of residents for our new Customer Panel.

If you would like your voice and input to be heard in the community, and to help us to improve our services, please apply for the position by Monday the 18^th of November, via the attached application form. We will be meeting by Teams and potentially in person.

This opportunity is open to all residents of Housing for Women.

If this opportunity sounds like something you are interested in, we are currently in the process of hiring a group of dynamic residents ready to help us improve our services.

Please complete the attached form by the Monday the 18^th of November 2024 and send it back to us at customer.service@h4w.co.uk (If you require a physical application, please let us know)

We look forward to hearing from you.

Warm regards

Youssaf

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