Complaint: 202342943 – Stage 1 complaint about the Housing Ombudsman Service
Dear Helen Ewens
Thank you for your email dated 18 March 2024, in which you are asking me for the impossible based on the situation that the Housing Ombudsman Service is responsible for putting me and my vulnerable husband in. As you have stated I provided lots of information, I should not have had to be under such DISTRESS having to complain about the HOS if they were not party to the “Systemic Discrimination” by Housing for Women over the years by allowing my neighbour Deborah Agnes Gilchrist to get away with 23 years of hate crimes against me and my elderly husband. I will repeat, you should not have a role to INVESTIGATE my complaint against the service provided by HOS because I should not have to complain. I will not be patronized by you explaining what your role is either, because there is proof that the HOS takes the side of the landlord against tenants and this is not unique to my case alone. See https://www.gov.uk/employment-tribunal-decisions/ms-m-myers-v-london-early-years-foundation-2300047-2016 for when it started and why HOS is negligent in its handling of my complaint about H4W in the first place.
Since you have chosen from the helpful information what you deem you want to investigate let me hone my writing skills about how the HOS discriminated against me by explaining that expecting me to be doing a response at this sensitive time is an addition to the discrimination. I am not sure if you are familiar with the “Equality Act 2010 Protected Characteristics” therefore, I will list the ways that HOS ignored them.
Breaches:
1. Age – my husband at 101 is now dying after the PTSD of living with the discrimination of 22 years of discrimination by the “Neighbour from Hell”. The YouTube video online of the person who came to deliver another summons from Devonshires Solicitors must be taken into consideration. Because I was served a BUNDLE on a Sunday evening and District Judge Richard Hayes claim this was reasonable time for me to attend court to defend myself. https://youtu.be/3og_5Mgkhrw?si=JqRjbAE7Gbh3DKIu.
2. Belief/Religion: I was sent a BUNDLE on Sunday Evening disrupting my RIGHTS to celebrate my BELIEFS and not to be discriminated against. As a carer I was at the Tessa Jewel Health Centre the next day with my husband for his “Diabetes Eye Check” I posted online about how STRESSED I was. https://youtu.be/wg77wbNT8Kg?si=nAFqexbG1jdyuob6.
3. Disability: Both myself and husband experienced 22 years that impacted on the disabilities that results in the slow demise of my husband health having to accompanying me to the County Court at Clerkenwell and Shoreditch taking a toll on the deterioration in his health. Since none of the District Judges were aware of the elderly man accompanying me to the KANGAROO COURT and district judge stated in the Court Order that I was assisted by my husband then HOS must take responsibility for not dealing with my “Complaint” about Housing for Women to get a resolution and I have to submit another complaint. I have developed an “Eating Disorder” as a result of the discrimination by Housing for Women. My name and character are DEFAMED by H4W and the 12 pages “Witness Statement” must be taken into evidence. The referral by Trina Philbert to the Maudsley NHS must be taken into evidence. Labelling me a “Violent Nuisance” by District Judge Sterlini who was involved in striking out my claims against Winsome Duncan must accept my Book IN HONOUR OF STRONG WOMEN into evidence. The fact that it was signed by Metropolitan Police Commissioner Sir Mark Rowley at the launch of “A New Met for London” must be taken in evidence. Because in July I meet Nigel Pearce at Elim House in Peckham where I was invited to a “Community Event organised by the Southwark Law Centre. Evidence can be accessed online. The fact that I will now have to do a “Psychiatric Assessment” is another case of the hate crimes against me. https://youtu.be/FOGwwIMgl9E?si=J3VGGE0LSck3B9ic.
4. Race: My husband and I are the victim of RACISM from my neighbour and other members of the Neighbourhood. The Metropolitan Police that joined Ms Gilchrist RACISM some captured on LIVE from my Husband moved here in 2000. To breaking the glass of the “Communal Door” on the 13th December 2021 and the Police Officer who was sent out in an Emergency chose to accuse me of shouting and threatened to leave by doing exactly that. Ms. Gilchrist was coerced by Housing for Women STAFF who set out on a CAMPAIGN of HATE CRIMES against me and my husband. https://youtu.be/io2KUFZzfK8?si=OkCI6VxNhU7T6MkJ.
The serious allegations are what they are because of HOS failures to act “Without Prejudices” in addressing my first complaint about H4W and allowing them to get away with wiping the Customer Portal of the DATA from 2000. Without Prejudice, I am not sure you are COMPETENT to investigate my complaint based on the HOS discrimination of other tenants who raised complaints against H4W. I am saying this because of my experiences of the past 10 years and prior to that how my complaints were handled. I was a participant in Dr. Maria Hudson’s research paper for the Policy Studies Institute “The Experience of Multiple Discrimination” recommended to ACAS. I was a participant in Mental Health Research with Dr. Faith Matcham at Kings College London. I was a participant in Diabetes Research. I conducted the “A Voice of a Child” research for my former employers www.leyf.org.uk CEO June O’Sullivan in August 2010. The year the Equality Act Protected Characteristics became LAW.
LEYF NurseriesWelcome to The London Early Years Foundation, changing the world, one child at a time.www.leyf.org.uk
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Once again let me affirm that by sending me this letter to provide you with specific examples is HOS using delaying tactics in the hope that I cannot comply with this dictate by the 25th March 2024 so HOS can abandon the complaint. Since you claimed I provided lots of helpful information, you should have deducted the information from that. I do not feel, I know and I have provided HOS with the information. Refer to https://youtu.be/umCkr178Nhw?si=3uknllF8mfDy6qYv.
Housing Ombudsman Services Breaches of the Equality Act
Treated Unfairly
You can find the answers in the “Helpful Information” you claim to receive and I will reference Ms. H. Presley as a “Case Study”. Refer to
Put at a Disadvantage
Is the HOS aware that I have been taken to COURT by H4W because of the failures of the HOS to address the COMPLAINT of 2022 in a timely manner? I will advise HOS to send someone to the County Court at Clerkenwell and Shoreditch on the 4th April 2024 and 25th July 2024. https://www.youtube.com/live/NHTA0sBNQrA?si=utJ0SrIL4LF_0tTI.
Violation of Dignity
I experienced 22 years of hate crimes at Housing for Women and HOS is negligent in not addressing my first COMPLAINT. Therefore, HOS is responsible by way of breaching the Equality Act 2010 Protected Characteristics leaving me to become the victim of Housing for Women staff who coerced Ms. Gilchrist to target me and my husband. Ms. Gilchrist cannot be held responsible for her behaviour because I asked for her to be supported. Instead of providing Ms. Gilchrist and myself the support we needed, H4W got the Metropolitan Police involved in the discrimination. H4W treatment further exacerbated my husband PTSD from the discrimination of my former employers and the Judiciary of England and Wales, the Criminal Justice System, and the Crown Prosecution Services. Refer to https://fight4justiceadvocacy.business.site for more. As well as getting targeted by H4W Devonshires Solicitors LLP set out on a campaign using my vulnerability against me. I was lucky enough to come home on the 25th October 2023 to save my husband from going into a HYPO that could cause his death. Because Narin Masera made a report against me and PC James Murphy from the Brixton Police visited my home with a letter. The lists of BREACHES are listed for the court, reasons HOS must send a REPRESENTATIVE to both Court dates.
I did not say the HOS label me a “Violent Nuisance” but they are definitely treating me like one. Please read and understand and don’t accuse me. I have been dealing with 10 years of such ALLEGATIONS. Refer to https://youtu.be/taA14IVIm9g?si=E5jYOel1Yb_NGsoJ.
I was labelled a “VIOLENT NUSIANCE” by District Judge Sterlini behind my back because of HOS failure dealing with my COMPLAINT of 2022.
Here is another example of HOS breaching my RIGHTS not to be discriminated against by giving me deadlines. HOS should not be giving me deadlines, but instead be aware of what is happening from the helpful information you claimed to have received. You will need a further 5 days to investigate my claim whilst I have lived at Alma Grove from 2000 experiencing HATE CRIMES. I am now in fear for me and my husband’s safety, based on the actions of Deborah Agnes Gilchrist, her partner, her friends, H4W staff, Devonshires Solicitors and agents, the Metropolitan Police that came with battering RAM to my door. https://www.youtube.com/live/0eRABvKHRD0?si=IO8RuxqFLcU2Xmin.
Are you aware that I am due in Court on the 4th April 2024? If I did not get a solicitor to represent me, I would end up like Ms. H. Presley. Let me update you that my husband is DYING and will be sent home from the hospital with support to die at my home that he considers his home from he moved here in 2001. The HOS is responsible for not acting about the COMPLAINTS of 2022 and letting Housing for Women getting away with DISCRIMINATION against vulnerable tenants. https://youtube.com/shorts/TUo5RKFdoAw?si=H7RHtcK4tOshVWlH.
HOS Threats
I consider your threats not to investigate my complaint as another case of DISCRIMINATION based on the fact HOS failed to address the first complaint and colluded with Housing for Women in taking the side of landlords against tenants. I must reference the case of Ms. H. Presley as an example. https://youtube.com/shorts/ryQeizcFGrY?si=-RWMj6jaijPcwsmC.
Let me hope HOS have enough examples, barring that please subscribe to my various Social Media for more.
Regards
Mervelee Myers FD (Open)
Mental Health & SEND Advocate
Turn Activist.
From: casework@housing-ombudsman.org.uk <casework@housing-ombudsman.org.uk> Sent: Monday, March 18, 2024 2:27 PM To: ratty.nembhard1956@gmail.com <ratty.nembhard1956@gmail.com> Subject: Case ID – 202342943 Stage 1 complaint about the Housing Ombudsman Service [REF/J3/rX/aP/aq/]
18 March 2024
Dear Mrs Myers
Complaint: 202342943 – Stage 1 complaint about the Housing Ombudsman Service
Thank you for your email of 29 February 2024, in which you have provided a lot of helpful information. My role is to investigate complaints about the service provided by the Housing Ombudsman Service, as opposed to the service provided by your landlord or any other organisation.
In your service complaint, you said that the Ombudsman has discriminated against you, and ignored your protected characteristics. This is a serious allegation, and I want to ensure that we investigate this thoroughly. So that we can do this, please could you provide some specific examples of what the Housing Ombudsman has done that has led you to feel that, on the basis of your protected characteristics, we have:
ยท treated you less favourably than other service users,
ยท put you at a particular disadvantage because of certain rules or arrangements which are in place,
ยท demonstrated unwanted behaviour that violates your dignity or creates an offensive environment for you.
You also said you would appreciate if the Ombudsman would stop treating you like we have done, labelling you a ‘violent nuisance’. It would be helpful if you could explain in what way or when we have labelled you as a ‘violent nuisance’.
Please could you provide any specific examples by Monday 25 March 2024. I will need a further 5 working days to investigate your complaint, which means I will aim to provide my response by Wednesday 3 April 2024 (allowing for the bank holidays around Easter).
If we do not receive specific examples, then we will be unable to investigate your complaint.
You can find all the latest news, reports, and guidance from the Housing Ombudsman Service on our website.
The Centre for Learning provides free, online training and events to social housing landlords, to create a positive and effective complaint-handling culture.
To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to our website.
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I am recording on behalf of my husband Arnold Ebenezer Tomlinson who at 101 years old is in the hospital. He will be sent home to Mervelee Myers home in Bermondsey where we are living since 2001 when we were introduced. I must acknowledge the service provided by LLOYDS especially since we have become the victims of Barclays, Santander and Nationwide. As having POA jointly with my stepson Trevor Anthony Tomlinson, I must put on record he has not been a good son. More details can be found online.
I am recording on behalf of my husband Arnold Ebenezer Tomlinson who at 101 years old is in the hospital. He will be sent home to Mervelee Myers home in Bermondsey where we are living since 2001 when we were introduced. I must acknowledge the service provided by LLOYDS especially since we have become the victims of Barclays, Santander and Nationwide. As having POA jointly with my stepson Trevor Anthony Tomlinson, I must put on record he has not been a good son. More details can be found online.
Am Mervelee Myers doing this for my husband who is in the hospital. Age 101 he is dying, therefore will not need your services soon. Thanks on his behalf for services received over the years. In particular for helping us out when we were targeted by Barclays, Nationwide, Santander, Financial Ombudsman Services, Action Fraud and Metropolitan Police. Smst
This is based on how my HUSBAND was treated by the staff who did not take his age and vulnerability into consideration. However, LLOYDS redeemed itself when the MANAGER intervened. e
Dear Myers Mervelee,
We wish to remind you that invoice No. FAC-RCH00637585198362179103 dated 05/01/2023, amounting to ยฃ 49 CAD, remains unpaid to this date, despite our previous reminders.
We would like to emphasize that the agreed payment term, which was based on the renewal date of your annual contract, has now been significantly exceeded.
We kindly request that you proceed with the payment of this invoice at your earliest convenience to regularize your situation.
You can make your payment by clicking on the following link: Payment here.
Please be informed that in the absence of prompt payment, we will be compelled to initiate legal proceedings against you.
We thank you for your understanding and hope for a swift resolution to this matter.
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Turn2us March Information Newsletter Welcome to the March edition of the Information Newsletter from financial security charity Turn2us.
In this edition, we have outlined key information on the Spring Budget 2024 and the Universal Credit migration notices that many of you might have received, along with detailed steps you should take.
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The Department for Work and Pensions is reminding couples who may be eligible to Marriage Allowance. Some couples can save up to ยฃ252 a year on their tax bill by claiming Marriage Allowance.
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The transfer of existing Carer’s Allowance claims to Carer Support Payment for claimants who live in Scotland began on 26 February 2024. Claimants living in Scotland who currently get Carer’s Allowance do not need to take any action. Their claims will be transferred to Carer Support Payment between February 2024 and Spring 2025.
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Re: ๐ฌ Sydney G Campbell commented on The Everyday Life Of Deputy Bryan Woodard’s post MM Mervelee Myers
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๎ซ To:โ noreply; โ Nigel.W.Pearce@met.police.uk ; โ+11 others โ โ โ โ โ โ โ โ โ โ โ Sun 17/03/2024 12:54 TO WHOM IT MAY CONCERN
This is just information sharing about the roles of the Social Media Cyberbullying Criminals targeting me on behalf of http://www.leyf.org.uk and Richard Harty MIC turn June O’Sullivan Drag Queen Storytellers as Mervelee Myers lift the lid on why I was made a criminal needing ERT to cover for the PAEDOPHILE RINGS operating out of the HOC Nursery since 2010 when the Equality Act became law. By disabling my 18 Pages ACCOUNT, https://www.facebook.com/mervelee.myers has joined LinkedIn that has stolen 3 Accounts the first with 69 publications. Log in or sign up to view See posts, photos and more on Facebook. http://www.facebook.com Facebook targeted me on behalf of LEYF 18th September 2015 by giving Neil King the Lead MIC access to my account. I became the victim of Liz Roberts who was managing the Nursery World FORUM on LinkedIn where I was an INFLUENCER. I was endorsed on LinkedIn by Professors Chris Pascal and Tony Bertram I meet at LEYF Big Chilcare Conversation at Middlesex University on 19/09/2015. Let us talk about the “A Voice of a Child” project I did for June O’Sullivan in August 2010 after I was a participant in Dr Maria Hudson’s research paper for the Policy Studies Institute recommended to ACAS the Experience of Multiple Discrimination. LEYF Nurseries Welcome to The London Early Years Foundation, changing the world, one child at a time. http://www.leyf.org.uk Then check my online profile for why I am the target of Social Media cyberbullying criminals. The Judiciary of England and Wales, the Criminal Justice System and the Crown Prosecution Services.
I will return to the top like when I was page1 of ITV News for Windrush 70.
Mervelee Myers FD (Open) Mental Health & SEND Advocate Turn Activist From: Sydney on Facebook friendupdates@facebookmail.com Sent: Saturday, March 16, 2024 1:45 AM To: Arnie Tomlinson ratty.nembhard1956@gmail.com Subject: ๐ฌ Sydney G Campbell commented on The Everyday Life Of Deputy Bryan Woodard’s post
He was not only my friend but also myโฆ
๐ฌ Sydney G Campbell commented on The Everyday Life Of Deputy Bryan Woodard’s post. 15 March at 03:25
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Post from Mayor of London, Sadiq Khan (@MayorofLondon) MM Mervelee Myers
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๎ซ To:โ Mervelee Myers โ Sun 17/03/2024 09:13 Mayor of London, Sadiq Khan (@MayorofLondon) posted at 9:34 am on Sat, Mar 16, 2024: No matter the colour of your skin, the colour of your passport or the colour of your flagโLondon is for everyone.
When you submit someone elseโs details, Sola Obajuluwa will no longer be able to confirm your identity.
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A Special Needs Parent Fell in a Holeโฆ D Diana Cepsyte from Villageโs Newsletter joinvillageapp@substack.com
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๎ซ To:โ Ratty.Nembhard1956@gmail.com โ Sat 16/03/2024 20:53
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A Special Needs Parent Fell in a Holeโฆ Who will ACTUALLY get them out of itโฆ? DIANA CEPSYTE MAR 16
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Hi guys! I don’t know if anyone is interested or not, but I am looking for developers, marketing people, influencers interested to help us get the message out, project managers, writers to help with Village app, which focuses on helping single parents to build and to have a support system via easy and quick face to face meet with other single parents living in your neighborhood, around you, minutes away. I want to help single moms find other single moms minutes away, or single dads find other single dads, or if you’re a widow, or if you home-school, or maybe you have a baby, or a 10-year-old, or a 15-year old => all of those are very, very different and specific to you, because we might relate to each other in that we’re both single parents, but I have no idea what it’s like to be a single dad, or to have a special needs child, or to home-school, but maybe you do, and you’d probably really appreciate it if you could talk to and meet with easily, maybe on a play-date, with someone else who is also a single dad, or who also home-schools, or is also a widow, what have you :). Anyways, I’m not able to pay, but if interested, the group where we congregate is called The Village Core – and you are welcome here.
If interested, you can join us in our Village Core Facebook group below. Thank you ๐
๎ซ To:โ You โ Sat 16/03/2024 10:05 Dear Valued Member
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Re: Diane Abbott is not the Only One FL FutureLearn Limited
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๎ซ To:โ Ratty.Nembhard1956@gmail.com โ Sat 16/03/2024 10:05 Thank you for getting in touch with FutureLearn, however this email address is not monitored.
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Post from Mayor of London, Sadiq Khan (@MayorofLondon) MM Mervelee Myers
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๎ซ To:โ You โ Sat 16/03/2024 09:54 Mayor of London, Sadiq Khan (@MayorofLondon) posted at 5:51 pm on Wed, Mar 13, 2024: From frogs in Lambeth to shrews in Haggerston, Iโm delighted to announce that a further 21 projects will be supported through my London Rewild Fund.
Post from Ministry of Justice (@MoJGovUK) MM Mervelee Myers
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๎ซ To:โ You โ Sat 16/03/2024 09:53 Ministry of Justice (@MoJGovUK) posted at 4:33 pm on Thu, Mar 14, 2024: The Intensive Supervision Courts (ISCs) pilot programme targets the root causes of offendersโ behaviour to help them change their ways.
Post from Metropolitan Police (@metpoliceuk) MM Mervelee Myers
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๎ซ To:โ You โ Sat 16/03/2024 09:53 Metropolitan Police (@metpoliceuk) posted at 9:31 am on Thu, Mar 14, 2024: Detective Chief Superintendent Andy Day, from the Metโs Anti-Corruption and Abuse Command, explains how the public have helped the Met to stop those abusing their position thanks to hundreds of reports that have come into the anti-corruption hotline run by Crimestoppers.
Post from Metropolitan Police (@metpoliceuk) MM Mervelee Myers
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๎ซ To:โ You โ Sat 16/03/2024 09:53 Metropolitan Police (@metpoliceuk) posted at 9:31 am on Thu, Mar 14, 2024: Detective Chief Superintendent Andy Day, from the Metโs Anti-Corruption and Abuse Command, explains how the public have helped the Met to stop those abusing their position thanks to hundreds of reports that have come into the anti-corruption hotline run by Crimestoppers.
Post from Housing Ombudsman (@HousingOmbuds) MM Mervelee Myers
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๎ซ To:โ You โ Sat 16/03/2024 09:52 Housing Ombudsman (@HousingOmbuds) posted at 6:00 am on Wed, Mar 13, 2024: Residents and landlords โ our consultation on the 2024-25 Business Plan is now open.
Have your say and help us improve complaint handling so more concerns are resolved effectively locally.
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๎ซ To:โ Mervelee โ Fri 15/03/2024 14:10 View email in your browser
Let us know if you are available for work
Hello Mervelee,
As we approach the final term of 23/24 academic year, Smart Teachers is helping more schools with their temporary and permanent recruitment needs than ever before, and we’re already looking ahead to the start of the 24/25 year in September.
With this increasing demand for our services, we are looking to recruit additional teachers and support staff for a variety of daily/short-term, long-term and permanent roles in primary, secondary and SEND settings.
Update your work availability If you’re looking for work after the Easter holidays, May half-term or from September, weโd really appreciate it if you could take a few minutes to complete our availability survey via the button below, to let us know whether you’re looking for temporary or permanent work. Complete our availability survey
Refer a friend or colleague & get rewarded! Do you know any great teachers or support staff who are looking for work? There are no limits on the number of referrals you can make and youโll both receive ยฃ125 for every successful recommendation. See the Smart Teachers website to find out more and make a referral. Refer a friend or colleague
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๐ฌ Mertie Bernard commented on Shadeen Anglin Ministries International’s video MF Mertie on Facebook friendupdates@facebookmail.com
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๎ซ To:โ You โ Fri 15/03/2024 12:20
MY TESTIMONY: Shadeen Anglin VS theโฆ
๐ฌ Mertie Bernard commented on Shadeen Anglin Ministries International’s video. 14 March at 00:33
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Mertie Bernard and 1,863 others reacted to this.
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๎ซ To:โ rattynem@btinternet.com โ Thu 14/03/2024 18:08 View in browser
Hi Mervelee,
Does life sometimes feel like one long, never-ending to-do list?
Yes? Then read onโฆ
We know how challenging it can be to pause, take a moment for yourself and focus your mind.
Thatโs where Dementia UK’s Puzzle Packs come in. We’re thrilled to introduce a new way for you to support families living with dementia while giving yourself a break from your busy day-to-day.
Find out more about Puzzle Packs >
What is it? A new charity subscription designed to give you time-out from everyday life and gently stimulate your mind.
How does it work? Sign up to donate a regular monthly gift.
Receive thoughtfully curated puzzles, games and cryptic conundrums straight to your door every month.
Enjoy a moment to yourself while supporting families living with dementia.
Why should I sign up? By subscribing, youโll play a crucial role in helping our specialist nurses offer a lifeline to more families facing the fear and confusion of dementia.
Sign up now >
If you have any questions, please feel free to get in touch by email or call our Supporter Care Team on 0300 365 5500. We would love to hear from you.
Thank you once again for your support โ with your help, no one will face dementia alone.
Harry Geerts and the Puzzle Packs Team
Dementia UK, 7th Floor
One Aldgate
London EC3N 1RE
Tel: 020 8036 5400
Email: info@dementiauk.org
ยฉ Dementia UK 2024. Dementia UK is a registered charity in England and Wales (1039404) and Scotland (SC 047429). A company limited by guarantee and registered in England and Wales (02944156).
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Take our survey and give us your views To help you spot a genuine email from us, weโll always greet you with your title and last name and weโll include the last four digits of an account that you hold with us: 8710.
Dear Mr Tomlinson,
At Lloyds Bank, our aim is to create a better bank for our customers.
We would like to ask you a few questions about your opinion of Lloyds Bank to help us improve the services we offer.
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Find a home for your writing: Join Medium’s Pub Crawl, March 19 M Medium hello@medium.com
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๎ซ To:โ You โ Thu 14/03/2024 12:01
Hi Mervelee,
If you’ve ever wanted to write for a publication on Medium but didn’t know where to start, we have an event next week just for you. The Medium Pub Crawl, March 19, is all about connecting writers with publication editors. Register here What is Pub Crawl? Join thousands of writers and editors for a day of learning about publications on Mediumโwho they are, what they’re looking for, and how to submit your stories. As a writer, you can explore a virtual expo hall of booths to learn more about publications on a wide range of topics, and attend panels with the people behind some of those publications. You’ll also hear from Medium CEO Tony Stubblebine on why Medium is a great place for writers.
Why you should register Our goal is to connect publications editors and writers who write on Medium. Writers will walk away from Pub Crawl with more insight into their favorite publications and exposure to new ones.
Our platform is unique in offering a way for writers to reach an audience without building it first, and publications amplify that by creating audience, community, and feedback for writers interested in particular topics.
How to join Pub Crawl First: Register for the event.
Then join us on Tuesday, March 19, kicking off at 11 a.m. ET with Tony’s keynote. The virtual expo hall will be open for 24 hours, so no matter your time zone, you can participate. Publication editors will be hosting virtual office hours throughout the day, so check the booths to find out when you can hop in and chat live with an editor.
We hope you’ll join us.
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Formal notice Invoice No. FAC-RCH00637585198362179103 Myers Mervelee C copyright.co.uk
We wish to remind you that invoice No. FAC-RCH00637585198362179103 dated 05/01/2023, amounting to ยฃ 49 CAD, remains unpaid to this date, despite our previous reminders.
We would like to emphasize that the agreed payment term, which was based on the renewal date of your annual contract, has now been significantly exceeded.
We kindly request that you proceed with the payment of this invoice at your earliest convenience to regularize your situation.
You can make your payment by clicking on the following link: Payment here.
Please be informed that in the absence of prompt payment, we will be compelled to initiate legal proceedings against you.
We thank you for your understanding and hope for a swift resolution to this matter.
๎ซ To:โ You โ Thu 14/03/2024 10:36 Update from Turn2us View this email in your browser
Turn2us March Information Newsletter Welcome to the March edition of the Information Newsletter from financial security charity Turn2us.
In this edition, we have outlined key information on the Spring Budget 2024 and the Universal Credit migration notices that many of you might have received, along with detailed steps you should take.
We have updates on new features added to our Benefits Calculator, an additional payment of disability premiums with Universal Credit, the deadline to claim Winter Fuel Payment, and how to report a missing Cost of Living Payment 2023/24.
Spring Budget
On the 6th of March, Chancellor of the Exchequer Jeremy Hunt announced the Spring Budget 2024, which included changes to the tax rates, and some other changes that may impact benefits claimants.
Read our simple guide What does the 2024 Spring Budget mean for you? to find out key policies that may affect you
New features added to our Benefits Calculator
Our Benefits Calculator tells you about your benefits entitlement, the calculator now also tells how to access other financial assistance relevant to you, such as help with bills, health costs, help with raising a child, and more. Use the Benefits Calculator
Universal Credit Migration Notice
The Department for Work and Pensions (DWP) is sending out notice letters to people on legacy benefits including Tax Credits. People claiming these benefits are being moved to Universal Credit, which the DWP wants to replace the older benefits such as ESA, Tax Credits, and more.
It is important to note that you don’t need to claim Universal Credit if you’ve only received a leaflet from DWP telling you to get ready for Universal Credit. Wait until you receive a letter with a deadline. If you’ve received a Universal Credit migration notice letter
If you have received a notice letter, make sure you read what is in the letter as it will have a deadline. Here are important things to know about deadlines: Deadlines are three months after the date the notice letter was sent Your legacy benefits will stop after this deadline Make a successful claim for Universal Credit by the deadline, but the timing of that claim can be important so that you can prevent gaps between claims We recommend you read our Universal Credit migration notice guide.
You can also use our website to search for an adviser from other charities and organisations, who can help you with more information or advice. Universal Credit migration – Your Questions Answered
Check our videos on Universal Credit Managed Migration
Our benefits expert, Anna, answers frequently asked questions people have about the ongoing Universal Credit managed migration process.
Report a missing Cost of Living Payment 2023/2024
The third instalment of the 2023/24 Cost of Living Payment was paid to households entitled to certain benefits during qualifying periods.
Most qualified people were paid between 6 February and 22 February 2024. Payments were made automatically.
If you think you should have had this payment but you cannot see it in your account, you can report the missing payment online.
Read our guide Cost of Living guide to find out about eligibility criteria. Disability Premiums and Universal Credit
People who get severe disability premium with their legacy benefits immediately before they move to Universal Credit, receive a transitional element in their Universal Credit to compensate for the loss of this premium.
From 14 February 2024 the amount of this element will increase if they also get other disability premiums prior to moving over to Universal Credit.
Claimants already getting the transitional severe disability premium element within their Universal Credit, could be eligible for backdated payments if they were also entitled other disability premiums prior to claiming Universal Credit.
Read our guide Universal Credit and transitional protection to learn more about the transitional severe disability premium element.
Winter Fuel Payment deadline
Winter Fuel Payment is a one-off payment made during November and December to help with heating costs for people over State Pension age. Winter Fuel Payments are usually paid automatically if you are getting certain benefits.
Some people need to make a claim for this payment and applications should be sent and arrived by 31 March 2024.
Read our Winter Fuel Payment guide to find out if you’re eligible and how to apply if needed. Marriage Allowance
The Department for Work and Pensions is reminding couples who may be eligible to Marriage Allowance. Some couples can save up to ยฃ252 a year on their tax bill by claiming Marriage Allowance.
To benefit from Marriage Allowance, the following circumstances must apply: the couple are married or in a civil partnership one person does not pay Income Tax because any income they have is below their tax-free Personal Allowance (usually ยฃ12,570) their partner pays Income Tax at the basic rate. Find more about and apply for Marriage Allowance A new benefit to replace Carer’s Allowance in Scotland
A new benefit, Carer Support Payment, is replacing Carer’s Allowance in Scotland. Carer Support Payment is money for people in Scotland who provide regular care to someone who has a disability.
The initial applications are available only for people in Dundee City, Perth and Kinross, and Na h-Eileanan Siar (Western Isles) for now.
The transfer of existing Carer’s Allowance claims to Carer Support Payment for claimants who live in Scotland began on 26 February 2024. Claimants living in Scotland who currently get Carer’s Allowance do not need to take any action. Their claims will be transferred to Carer Support Payment between February 2024 and Spring 2025.
Read our guide Carer Support Payment for more information
Share your experience
Would you be willing to share your experience of coping with the high cost of living at the moment? Or, have you been affected by sanctions in the recent past, or are you concerned about them happening to you in the future?
These are lots of ways stories can help create change and sharing your experience is one. Getting in touch with us doesn’t commit you to anything. We are trying to gather peoples’ experiences so if you would like to share your story, please contact us through our confidential ‘share your story’ online form. Forward this email to a friend
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๎ข Download all To Whom It May Concern Fight4justice at https://fight4justiceadvocacy.business.site hereby give notice of MERVELEE RATTY NEMBHARD-MYERS-TOMLINSON intentions to issue those using my Intellectual Property and Images and CPPDP and Copyright ยฉ๏ธ information and party to Discrimination against me and my 101 years old Husband TRAUMATISED by 10 years of Hate Crimes after the death of my mother with dementia that I am going public to right the wrongs and getting Justice. Regards MERVELEE Myers
๎ข Download all So Mervelee Myers will be lodging a Complaint, another one of course. This will go towards my BOOK about Systemic Discrimination now that Diane Abbott stories is getting the attention they deserve.
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Thank you for your email regarding my SAR on 9 February 2024 asking what information I require.
I require all correspondence since 19 May 2022, including correspondence shared and received with HfW, associates and agencies. That includes all correspondence regardless of cases and incidents. For avoidance of doubt that includes information I shared personally with Richard Blakeway about domestic abuse incidents with the CAD references and other safeguarding matters.
My request was made on 9 February 2024, so it should be nearly ready, why do I have to wait another month?
Thank you for your request for information received on 9 February 2024. However, could you please clarify the following:
Are you looking for information held on case ref 202308890, regarding your complaint about staff conduct and reasonable adjustments? Or
Is your request in relation to case ref 202204637, regarding your complaint about the Landlords handling of disrepairs to your property? The date of your initial contact on this case is 17 May 2022.
Upon receipt of the above clarification of your request, we will have 1 calendar month to process your request.
Please contact me at the dpo@housing-ombudsman.org.uk quoting the above case ID should you have any queries in relation to your request.
If you need to confirm your name on Facebook, or if you’ve lost access to your account, you may be asked to send us a copy of something with your name on it. You have several different options for this, including photo IDs issued by the government, IDs from non-government organisations, official certificates or licences that include your name or other physical items such as a magazine subscription or an item of post.
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Introduction: In the intricate mosaic of life, women often find themselves entwined in multifaceted roles, with the titles of wife and mother shaping their identities. This essay delves into the challenges and triumphs a woman faces while juggling these responsibilities, while also exploring the arduous journey towards finding happiness amidst the complexities. https://youtu.be/M1keBzhYQqE?si=BiJY1lGmgpI_7ZUB
Body:
The Role of a Wife: Being a wife encompasses a myriad of emotions and responsibilities. The commitment to a lifelong partnership requires constant navigation through the ebb and flow of challenges. Striking a balance between companionship, understanding, and maintaining individual identity becomes a delicate act. In the pursuit of conjugal happiness, a woman may grapple with societal expectations, personal aspirations, and the evolving dynamics of the marital relationship. https://youtu.be/wg77wbNT8Kg?si=TdC4nDT9S25J9ptR
The Challenges of Motherhood: Motherhood, a sacred journey, introduces a woman to a new realm of love and responsibility. Nurturing life comes with sacrifices, sleepless nights, and the ceaseless demands of raising children. The emotional roller coaster of parenthood can pose significant challenges to mental well-being. The delicate equilibrium between selflessness and self-care becomes essential for a mother to sustain her own happiness while nurturing the flourishing lives she brought into the world. https://youtu.be/taA14IVIm9g?si=TZyzswAj5hWlLPAf
The Silent Struggle: Behind the curtains of smiles and laughter, a woman often grapples with a silent struggle within. The weight of societal expectations, personal aspirations, and the perpetual pursuit of perfection can take a toll on mental health. The echoes of self-doubt and the unspoken battles fought in the mind can cast shadows on the path to happiness. It is imperative to acknowledge and address these struggles, promoting open conversations and a supportive environment. https://youtu.be/3og_5Mgkhrw?si=Y0igwbt9RbINpIZW
The Resilient Fighter: Amidst the labyrinth of responsibilities and emotional complexities, a woman emerges as a resilient fighter. Armed with determination, she navigates the challenges of being a wife and mother. The strength lies not only in the ability to fulfill roles but also in recognizing the need for personal fulfillment. The pursuit of happiness becomes a conscious effort to carve out moments for self-discovery, growth, and joy. https://youtu.be/D34OvbCSz8Y?si=_me3qgB2arMbLU1Q
Conclusion: In the symphony of life, a woman’s mental health is intricately woven into her roles as a wife and mother. The pursuit of happiness is not a linear path but a dynamic journey marked by resilience and self-discovery. By acknowledging the challenges and celebrating the triumphs, society can contribute to fostering an environment where women can thrive in their multifaceted roles while prioritizing their mental well-being. https://youtu.be/BDW4rLKmDPc?si=0sqp3Uh2-IJf0LyI
I am contacting you in relation to the complaint you made to Police on 03/03/24.
Please find attached documentation explaining who will be dealing with your complaint.
Kind Regards,
Peter Singer
Police Constable โ Peter Singer โ Complaints Resolution Unit
Directorate of Professional Standards โ Metropolitan Police Service
E-mail: feedback@met.police.uk
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Mrs Mervelee Myers 16 Alma Grove Bermondsey London SE1 5PY Directorate of Professional Standards Complaint Resolution Unit 40-42 Newlands Park, London SE26 5NF Email: Feedback@met.police.uk Your reference: Our Reference: PC/02268/24 Date: 08 March 2024 Dear Mrs Myers, Your complaint โ our next steps I am writing in relation to the complaint you made on 03/02/2024 in relation to an incident involving the Metropolitan Police. I am sorry to learn of your experience and would like to thank you for taking the time to contact us. We have recorded your complaint using the reference number above. We have forwarded your complaint to the Professional Standards Unit at Central South (AS). A police officer or member of staff will be appointed by this team to deal with your complaint and they will be in contact with you shortly. In the meantime, if you have any queries relating to your complaint, please do not hesitate to contact: Central South (AS). Email – ASMailbox.Professionalstandards@met.police.uk
We are committed to: ยท Dealing with your complaint in a timely manner ยท Taking reasonable and proportionate steps to deal with your complaint ยท Keeping you informed of progress ยท Ensuring you are clear on how to escalate your complaint, if necessary More information about the police complaints process, can be found in the enclosed leaflet, Our Guide To Your Complaint, or by visiting the Independent Office for Police Conduct (IOPC) website – http://www.policeconduct.gov.uk. Thank you again for taking the time to bring your concerns to our attention. The Metropolitan Police is committed to building a culture of learning and continuous improvement. Yours sincerely, PC Singer Metropolitan Police DPS Complaint Resolution Unit GDPR – Any personal data submitted in the course of making a complaint will be processed and used to provide an outcome to that complaint. Any right to Review will mean that the MPS will provide that data to the Relevant Review Body for the purpose of conducting that review.
This guide explains the principles of our complaints system, how we handle complaints, and the possible outcomes. What can I complain about? If you think you have been treated unfairly by the police or the standard of service you received was unacceptable you have the right to make a complaint. A complaint can be made about the conduct of any person serving with the police, i.e. a police officer, police staff member, special constable, designated volunteer or a person contracted to provide services to the Met Police. You can also complain about how a police force is run. For example, you can complain about force-wide crime initiatives, the organisation of policing resources and general policing standards. There is no time limit for making a complaint. However, if you complain about something that happened more than 12 months ago, you should explain why you didnโt complain sooner. Who can make a complaint? You can make a complaint if: โข You were directly affected by the behaviour of our police officers, special constables, members of police staff, volunteers or contractors. โข Witnessed an incident โ for example, you were present when an incident took place or were close enough to see or hear the incident (you cannot claim to have witnessed an incident if you have seen it on television or social media). โข Have been adversely affected by the conduct or matter complained about โ this means that the actions of the police have indirectly affected you, for example you have suffered any form of loss, damage, distress or inconvenience as a result of the 2 matter complained about, or you have been put in danger or otherwise put at risk of being adversely affected. You could be acting on behalf of someone in any of the people listed above โ for example, a family member, friend, legal representative or any other person of their choosing. You may be able to make a complaint if you are a parent or guardian. Persons serving with the police force cannot make a complaint about incidents and officers in their own force. This does not mean they are unable to raise concerns, there are other ways to do this such as internal conduct investigations and the staff resolution process. This just means that they will not have the statutory rights of a complainant. What can you expect when you complain? You can expect: โข Contact from us to get some further details โข To be asked what you would like to happen โข To be listened to and treated fairly โข To be updated about the progress of your complaint โข To be told the outcome of your complaint when it has been finalised โข If your complaint has been formally recorded and you are not happy with the outcome, you can request an independent review How will my complaint be handled? By law all complaints against the police must be logged. We make an initial assessment of how your complaint may be dealt with and we will contact you to find out what you would like to happen. Your complaint may be dealt with in one of the following ways: โข Early contact โ A complaint handler will make contact with you as soon as possible after you raised your concerns. They may be able to provide an explanation or an apology, or other information to assure you that appropriate action is being taken. Their aim is to try and resolve your issues and create an environment for learning where people learn from mistakes made. โข By investigation – If the complaint is serious enough to warrant disciplinary action then it will be investigated and an investigator will be appointed. 3 โข In some circumstances, no further action may be taken. We’ll ask you how you’d like to be contacted, keep you informed on the progress, write to you to tell you the outcome and explain your right to an independent review. However we deal with your complaint, it is important to us. Will my compl
By law all complaints against the police must be logged. We make an initial assessment of how your complaint may be dealt with and we will contact you to find out what you would like to happen. Your complaint may be dealt with in one of the following ways: โข Early contact โ A complaint handler will make contact with you as soon as possible after you raised your concerns. They may be able to provide an explanation or an apology, or other information to assure you that appropriate action is being taken. Their aim is to try and resolve your issues and create an environment for learning where people learn from mistakes made. โข By investigation – If the complaint is serious enough to warrant disciplinary action then it will be investigated and an investigator will be appointed. 3 โข In some circumstances, no further action may be taken. We’ll ask you how you’d like to be contacted, keep you informed on the progress, write to you to tell you the outcome and explain your right to an independent review. However we deal with your complaint, it is important to us. Will my complaint be referred to the Independent Office for Police Conduct (IOPC)? When we receive your complaint, we consider whether it should be referred to the IOPC. The most serious incidents must be referred to the IOPC โ whether someone has made a complaint or not. For example, if police actions result in a member of the public being seriously injured or dying: โข while in custody โข after theyโve had contact with the police โข as a result of a police shooting โข in a road accident involving the police We can also refer incidents to the IOPC if we have concerns, for instance about the conduct of our officers or staff. The IOPC can direct us to record incidents and then โcall them inโ. The IOPC may choose to investigate these cases themselves, independently of us. Further information regarding referrals to the IOPC can be found in the IOPCโs Statutory Guidance. How often will I be updated? Keeping you informed is one of our key priorities; our updates should be regular and meaningful. Our first update will be provided promptly, in writing, and, at the latest, within four weeks of the start of the handling of your complaint. Further updates will be provided at least every four weeks.
We aim to deal with complaints in timely a manner, however there is no time limit on how long we will take to deal with your complaint. The person dealing with your complaint should be able to tell you how long it is likely to take. 5 Who will be involved in dealing with my complaint? This depends on how your complaint will be handled. Your point of contact will be either a: โข Complaint handler โ if your complaint is being dealt with through early contact, or โข Investigator โ if your complaint is being investigated as there is an indication a criminal offence may have been committed or the behaviour may justify disciplinary proceedings. You may also see the role, โappropriate authorityโ used in your complaint report. This is the person who assesses and makes decisions about your complaint at various stages in the complaint process. What are the possible outcomes? We will send you a report to explain how we have dealt with your complaint. If our service didnโt meet the standards expected, we will inform you of the action we are taking. Possible outcomes could include: โข An explanation or apology for what has happened โข Training to further develop our officers and staff โข Making changes to our policies or procedures โข Giving advice to the officer or person you have complained about so that their performance improves โข Referring your case to the Crown Prosecution Service. The CPS is responsible for deciding if criminal charges should be brought. โข Referring the case for misconduct proceedings. โข There may not be enough information to take action over your complaint. If this happens it may just mean there is not enough evidence available โข In some cases, we may agree with you that something went wrong, but decide that no other action is appropriate How do we learn from complaints and dissatisfaction?
Learning from complaints helps to improve the way we do things and stop the same thing from happening again. As well as learning from individual cases, we use information from our complaints system to monitor performance and identify potential learning for us as an organisation. What if I am still unhappy? If we were dealing with your concerns through early resolution and you arenโt happy, we will record your complaint and appoint a complaint handler. If you are still unhappy after we have handled your complaint, you can ask for a review. Reviews are dealt with by either the Independent Officer for Police Conduct (IOPC) or the Mayorโs Office for Policing and Crime (MOPAC). The report we send you when we have finished dealing with your complaint tells you the review body for your complaint. You need to apply within 28 days or your application won’t be accepted, unless there are exceptional circumstances for the delay. The review will consider whether or not the handling of your complaint was reasonable and proportionate. Did you know? โข The police complaints process has no means by which to deal with financial claims for compensation against the Met. Money cannot be awarded via the complaints procedure, regardless of the outcome. If you wish to seek compensation for something the police have done, please write to: Directorate of Legal Services, Metropolitan Police Service, 10 Lambs Conduit Street, London WC1N 3NR. Please be sure to include your full name and contact details, your case or report number (if applicable), the name or shoulder number of any Met officer, staff or volunteer involved and your reasons for claiming compensation. โข The majority of complaints where mistakes are identified are resolved with learning and development after the complainantโs feedback has been taken on board. This is even more important under the new complaint legislation and the introduction of the Reflective Practice Review Process.
Legislation in relation to police complaints has changed from 1 February 2020 with the implementation of the Police (Complaints and Misconduct) Regulations 2020. This allows for police complaints to be dealt with in a reasonable and proportionate manner and at the appropriate level. This supports both the efficiency and fairness of the complaints system. How can I find out more information? Further information can be found in the following documents: โข The IOPC Statutory Guidance https://www.policeconduct.gov.uk/sites/default/files/Documents/statutoryguidance /2020_statutory_guidance_english.pdf โข Police Reform Action 2002 โข Police (Complaints and Misconduct) Regulations 2020
Mrs. Mervelee Myers 16 Alma Grove Bermondsey London SE1 5PY Directorate of Professional Standards Complaint Resolution Unit 40-42 Newlands Park, London SE26 5NF Email: Feedback@met.police.uk Your reference: Our Reference: PC/02268/24 Date: 08 March 2024 Dear Mrs Myers, Your complaint โ our next steps I am writing in relation to the complaint you made on 03/02/2024 in relation to an incident involving the Metropolitan Police. MM Response: It is time the Met Police take responsibility for the hate crimes against me from the time I requested support when I was verbally abused by Winsome Duncan and Barrister Ryan Clement. Winsome Duncan was groomed by Ryan Clement to find vulnerable black people online for them to scam.
I am sorry to learn of your experience and would like to thank you for taking the time to contact us. MM Response: To say am incensed by this statement is feeling like cursing this person for taking the PISS for the years of hate crimes against me by the Met Police. The incident when Met Police Officers came to knock on my door after damaging the lock on the “Communal Door” made me want to punch someone but I don’t do physically. But Met Police were sent to murder me on the 30th November 2020 under cover of LEYF Margaret Horn Lecture to say I committed SUICIDE. The MOPAC report of Neil Solliss and Nikki Babb must be tendered as evidence. We have recorded your complaint using the reference number above. MM Response: The incidents of REFERENCES from the Met Police and IOPC since 30/10/2017 will be listed as evidence of how I became a target for the Met Police despite working in partnership in promoting their job of policing over the years via my social media platforms. We have forwarded your complaint to the Professional Standards Unit at Central South (AS). MM Response: I am positive this time my complaint will be addressed and this will be backdated to the systemic discrimination against me by the Met Police and IOPC. I will not stand for any more hate crimes from the Met Police terrorism after I asked to volunteer and the first Black Met Police Commander for Lambeth and Southwark treated me like his white counterpart from 30/10/2017 to when 6 Police Officers turned up with their battering ram. After the Met Police failed to act about the kicking of my door by a deranged man living inside the property. I could have been a victim like the members of the same family killed in Bermondsey by someone they knew. A police officer or member of staff will be appointed by this team to deal with your complaint and they will be in contact with you shortly. MM Response: Considering how long I have been waiting to be contacted, it will be interesting to know who will be appointed. I am looking forward to working in partnership with this person. However, I will advice the person to go do the research before contacting me. In the meantime, if you have any queries relating to your complaint, please do not hesitate to contact: Central South (AS). Email – ASMailbox.Professionalstandards@met.police.uk
We are committed to: ๏ท Dealing with your complaint in a timely manner MM Response: If my complaints were dealt with from I arranged a MEETING https://youtu.be/8g-7jUZook?si=llSO3dOpEMEspoM for more ๏ท Taking reasonable and proportionate steps to deal with your complaint MM Response: This time the Met Police will have to act or they will be exposed. ๏ท Keeping you informed of progress MM Response: They have no alternatives like the blatant discrimination before. ๏ท Ensuring you are clear on how to escalate your complaint, if necessary MM Response: I am in the public with https://fight4justiceadvocacy.business.site for more. More information about the police complaints process, can be found in the enclosed leaflet, Our Guide To Your Complaint, or by visiting the Independent Office for Police Conduct (IOPC) website – http://www.policeconduct.gov.uk. Thank you again for taking the time to bring your concerns to our attention. The Metropolitan Police is committed to building a culture of learning and continuous improvement. MM Response: https://youtu.be/FOGwwIMgl9E?si=LiSsYU4PYka3ySC- Yours sincerely, PC Singer Metropolitan Police DPS Complaint Resolution Unit GDPR – Any personal data submitted in the course of making a complaint will be processed and used to provide an outcome to that complaint. Any right to Review will mean that the MPS will provide that data to the Relevant Review Body for the purpose of conducting that review.
Mervelee Advocacy 