CANCELLATION APPOINTMENT DATE 25/10/2024 between 12:00 and 14:00. MRS Mervelee Myers Vs Housing Ombudsman Service – 570MC490
S
scmreferrals<scmreferrals@Justice.gov.uk>
To:You
Wed 23/10/2024 11:33
High importance
Mediation Cancelled
Claim number: 570MC490
Parties: MRS Mervelee Myers Vs Housing Ombudsman Service
Mediation: between 12:00 and 14:00
Date: 25/10/2024
Please note that the mediation appointment in the above matter has been cancelled as this case was transferred out to the local court for direction by order from Judge. We are unable to provide any further information at this stage so please continue to follow any instructions issued by the court.
If not already done so. the claim will now be transferred out of our business centre to a court where standard directions will be given and you will be notified in writing of the next stages to follow. It is important that both parties follow these instructions and adhere to the timetable set down by the Court. Further information can be found at; Make a court claim for money: What a court claim is – GOV.UK (www.gov.uk)
If you require any further information about the next steps, please contact the home court. You can use the link below to find the contact details.
Civil National Business Centre | HMCTS | St Katharine’s House 21-27 St Katharine’s Street | Northampton | NN1 2LH Phone: 0300 123 4593 Email: scmreferrals@justice.gov.uk
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YouTube User Research<no-reply@feedback.google.com>MM Response: This is not the first time that YouTube is using #fake offer of #research to me. This breaches my RIGHTS not to be targeted by YouTube CYBERBULLYING CRIMINALS based on the fact my #contents making money for YouTube.
Parties: MRS Mervelee Myers Vs Housing Ombudsman Service
Your telephone mediation appointment
Appointment date: 25/10/2024
Appointment time slot: 12:00 to 14:00
Your confidential telephone mediation appointment has been booked for the above date and time slot. This means that the mediator will call you between the times shown. Your appointment will last for around one hour from the point at which the mediator calls.
The mediator will call both parties separately – you will not talk directly to the other side. They will try to help you both come to an agreement before the case goes to court.
Where your mediation appointment is mandatory, If you do not attend the appointment, the judge will take this into consideration at any court hearing and may issue a penalty. This could include the judge automatically ruling in the other party’s favour or ordering you to pay for some or all the other party’s costs. MM Response: Want to put on record that I became the victim of HMCTS District Judge Sterlini who labelled me a VIOLENT NUISANCE. He strike out my claim with Winsome Duncan who stolen my manuscript after it reached Telephone Mediation.
Preparing for your appointment
You must make sure you have provided us with, or confirmed, the name and number of the person who will be conducting the mediation appointment. If you have not done this, or need to update your telephone number, you should contact us using the details at the end of this letter no less than 5 working days before your mediation appointment. Failure to do so may result in your mediation appointment not taking place and may result in a Judge issuing a penalty where the mediation was mandatory.MM Response: MM is always the one penalised.
The mediator will call from a withheld number. Make sure that withheld numbers are not blocked on your phone.
Be ready to receive a call from the mediator from the beginning of your time slot. The mediator will call the telephone number you provided in your application.
If the mediator cannot contact you within 10 minutes of the appointment start, the appointment will be cancelled and you may, where mediation is mandatory, face a penalty for non-attendance. MM Response: No allocations given for disabilities. How do I know I won’t face the KINDS of TRICKERY I experienced the past 10 years?
Rebooking your appointment
If you need to rebook your appointment, you must have a good reason. The administration team will only consider rebooking in exceptional circumstances, such as an accident or a family bereavement. You must let us know as soon as possible.
Nominating a different representative
If you want someone else to represent you at mediation (like a trusted friend, relative or a solicitor) you must contact the mediation team
If you want to choose someone to attend your mediation appointment on your behalf who is not a part of the claim or is not a legal representative, you will also need to complete a delegated authority form. You can find out more about this on GOV.UK.
Your representative must know the facts of the case, understand how far you’re willing to compromise and have full authority to act on your behalf. You’re legally bound to any settlement agreements your representative makes on your behalf.
What happens in your mediation appointment?
Introduction from the mediator
The mediator will introduce themselves and check that you have read and understood the mediation process.
Explaining your position
You will need to briefly explain your claim or defence to the mediator. You should prepare for yourself a brief summary of the main points. MM Response: I will be on my guard.
Negotiating options
You’re attending mediation with a view to settling your case. This means negotiating to overcome disputed issues. The mediator is neutral and helps each party to explore options and discuss risks. Mediation works when you’re willing to listen to what the other party has to say, negotiate and agree a settlement. MM Response: If HMCTS had not been party to the unlawful injunction and HOS had not failed we would not be here.
Building agreement
Settlement can be in many different forms, for example, payment, goods or work. Both parties must agree on the outcome and feel they have reached an acceptable resolution. MM Response: I will state in advance I need compensation for 23 years of HATE CRIMES.
Reaching a settlement
The mediator will read the terms of the settlement and confirm agreement with each party. Once agreed, the settlement is legally binding and cannot be changed. A copy of the mediation settlement is sent to both parties and placed on the court file. MM Response: Let me hope I get paid and this do not end like the judgement with Barrister Ryan Clement. Am still waiting to be paid and getting threats from Court Enforcement Services.
Confidentiality
All mediation appointments are confidential. An agreed settlement includes a standard confidentiality clause. MM Response: Only Mervelee Myers is to keep CONFIDENTIAL.
Ending the mediation process
The mediator can end the mediation if, at any time:
either party breaches the terms on which they agreed to mediation
there is no prospect that the mediation will end in settlement
the mediator deems it inappropriate to continue in the case that one or both parties are vulnerable users
either party asks to end mediation
Your mediation appointment will be conducted in 5 stages as set out below.
Stage one: Introduction: The mediator will introduce herself/himself and verify that you have read and understand the mediation process.
Stage two: Clarifying each parties position: It is crucial that you are able to briefly and accurately explain your claim or defence. It is vital that you have prepared for the mediation by putting together a brief summary of your opening position. Only the key points are necessary at this stage as the longer the time taken discussing the disputed issues will reduce the time available for exploring settlement options.
Stage three: Developing options: You should have attended the mediation with a view to settling your case and this will mean both parties working to explore common ground or joint interest and working to overcome disputed issues by negotiated settlement. The mediator whilst remaining impartial will help each party to explore options and discuss risks that are common to all litigation and help parties to move forwards rather than remain in a entrenched position. The strength of the mediation process is in the hands of the parties and their willingness to listen to what each side has to say and to act accordingly in trying to reach a binding settlement.
Stage four: Building agreement: Settlement options could include monetary and or non monetary settlement options such as replacement of disputed items or rectification works to be undertaken. Whatever the outcome it must be mutually acceptable to both parties on the principle that both parties have a common interest in reaching that agreement. Simply put both parties must feel that they have gained some benefit from the mediation. Mediation is not about creating winners and losers.
Stage five: Closing the appointment: The mediator will confirm the agreement by reading the terms to each party and by asking each if they fully agree to all the terms. Once agreed this becomes a legally binding agreement and the terms thereafter cannot be varied by either party. A copy of the mediation agreement will be sent to both parties and a copy will be placed on the court file.
If after reading the above you are still unsure whether or not mediation is suitable, or if you have any other queries, please call the Mediation Team on the number below.
Find out more about Small Claims Mediation by watching our video HERE. Find out more in the guide to the Small Claims Mediation Service on GOV.UK.
Small Claims Mediation Service contact details
If you have any complaints or issues to raise about the Mediation Service, contact us by email or telephone:
If you want to make a complaint by email, clearly title your message as ‘complaint’ in the subject field.
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New UK regulations for scam claims
Hi Mervelee,
From the 7 October 2024, we’ll be following new rules for Authorised Push Payment (APP) fraud.
Just to recap – APP fraud is when you believe you’re making a genuine payment but are tricked into sending money to a criminal.What it means for you if you fall victim to APP fraudWe’ll reimburse your payments up to £85,000, if they’re eligible and are made after the 7 October 2024. The rules include most Faster Payments and CHAPS made in the UK.If your claim is successful, we’ll put your money back into your account within 5 working days. If we reimburse you, we may not pay the first £100 per claim. This is called an excess. For example, if you raise a claim for £1,000 then we could reimburse £900.We’ll change your account terms and conditions soon to reflect the changes. You can learn more about the new regulations and whether the rules apply to you here.
Don’t worry, we’ll look at your payments on a case-by-case basis even if they aren’t under the new rules.
So you know that an email is genuinely from us, we’ll:Address it to you personally.Include the last 4 digits of your account or card number, or the last 3 characters of your postcode.Never ask you to log on to Online or Mobile Banking through a link.Never ask for your personal information, such as passwords or security details. If you get an email that’s suspicious or doesn’t follow the rules above then please forward it to phishing@santander.co.uk Protect yourself against fraud and scamsNever share a Santander One Time Passcode (OTP) with another person. Not even a Santander employee.Never move your money to a new account for security reasons. If you’re asked to do this, it will be a scam.Never take things at face value. Criminals pretend to be people you trust. Always make sure you really know who you’re talking to. Our Fraud and security page has more information on how you can protect yourself and your money.
Information correct as at 9 October 2024This service message was sent to you as a Santander customer. We’ll continue to use this email address to send you service messages and inform you of important information about your account e.g. rate changes. You can review and change your contact preferences at any time by logging on to Online Banking and going to ‘My Details & Settings’.
To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don’t want us to track any future emails you receive from us you can choose not to open them. For more information please read our cookie policy. Please don’t reply to this email. It has been sent from an email address that doesn’t accept incoming emails. Our contact details are available on our website www.santander.co.uk. Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks. Identifier:SER_FRA_0105241009_PR-4626Concat:H00018M03451
New UK regulations for scam claims
Hi Mervelee,
From the 7 October 2024, we’ll be following new rules for Authorised Push Payment (APP) fraud.
Just to recap – APP fraud is when you believe you’re making a genuine payment but are tricked into sending money to a criminal.What it means for you if you fall victim to APP fraudWe’ll reimburse your payments up to £85,000, if they’re eligible and are made after the 7 October 2024. The rules include most Faster Payments and CHAPS made in the UK.If your claim is successful, we’ll put your money back into your account within 5 working days. If we reimburse you, we may not pay the first £100 per claim. This is called an excess. For example, if you raise a claim for £1,000 then we could reimburse £900.We’ll change your account terms and conditions soon to reflect the changes. You can learn more about the new regulations and whether the rules apply to you here.
Don’t worry, we’ll look at your payments on a case-by-case basis even if they aren’t under the new rules.
So you know that an email is genuinely from us, we’ll:Address it to you personally.Include the last 4 digits of your account or card number, or the last 3 characters of your postcode.Never ask you to log on to Online or Mobile Banking through a link.Never ask for your personal information, such as passwords or security details. If you get an email that’s suspicious or doesn’t follow the rules above then please forward it to phishing@santander.co.uk Protect yourself against fraud and scamsNever share a Santander One Time Passcode (OTP) with another person. Not even a Santander employee.Never move your money to a new account for security reasons. If you’re asked to do this, it will be a scam.Never take things at face value. Criminals pretend to be people you trust. Always make sure you really know who you’re talking to. Our Fraud and security page has more information on how you can protect yourself and your money.
Information correct as at 9 October 2024This service message was sent to you as a Santander customer. We’ll continue to use this email address to send you service messages and inform you of important information about your account e.g. rate changes. You can review and change your contact preferences at any time by logging on to Online Banking and going to ‘My Details & Settings’.
To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don’t want us to track any future emails you receive from us you can choose not to open them. For more information please read our cookie policy. Please don’t reply to this email. It has been sent from an email address that doesn’t accept incoming emails. Our contact details are available on our website www.santander.co.uk. Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks. Identifier:SER_FRA_0105241009_PR-4626Concat:H00018M03451
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