Tag: landlords

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Thank you for reporting a landlord or agent
L
LGOVnoreplies@london.gov.uk


To:​
You
​
Mon 29/07/2024 17:30
Dear Sir/Madam,

Thank you for reporting a potential rogue landlord or agent. The information below has been sent to the relevant enforcement authority for further investigation. If you have provided your contact details, they may contact you for further information.

Kind regards,

Greater London Authority

Submission Details

Submitted on Monday 29th July 2024, 17:30pm

Submitted values are:

Start

Are you:: a current tenant
Are you happy to provide your name and contact details?: Yes
First name: MERVELEE
Surname: MYERS
Contact number: 07950618083
Email: ratty.nembhard1956@gmail.com

Page 1

Are you reporting a landlord, agent or both?    : landlord
Landlord name: HOUSING FOR WOMEN
Landlord address:
SIXTH FLOOR
BLUE STAR HOUSE
234-244 STOCKWELL ROAD
LONDON SW9 9SP

Landlord post code:
Landlord email: complaints@h4w.co.uk
Landlord phone number: 02075016120

Page 2

What”s the address of the property you”re reporting?:
16 Alma Grove
Bermondsey
Bermondsey

Post code:
Postcode: SE1 5PY
Local Authority: Southwark (9231)
What”s the category of your complaint?:  The property/or grounds is in poor condition,  The landlord or agent refuses to make repairs,  Problem with landlord or agent”s behaviour,  Other
Please give us as much information about your complaint as possible:
THE LANDLORD COERCED THE NEIGHBOUR TO TARGET ME AND MY ELDERLY HUSBAND AFTER SHE CHANGED FROM THE KIND PERSON WHO HELPED US INTO AN ABUSER.  WE ENDURED 23 YEARS OF DISCRIMINATION FROM THE NEIGHBOUR.
I AM NOT SAFE IN MY HOME, I HAVE HAD TO BARRICADE INSIDE ON A FEW OCCASIONS. 
THE NEIGHBOUR’S PARTNER STARTED KICKING THE DOOR.
THEY INSTALLED CAMERAS TO HARASS AND BULLY ME INSIDE THE COMMUNAL AREA.
THE POLICE JOIN THEM WHENEVER I CALL FOR HELP, IF THEY BOTHER TO COME OUT.
THE LANDLORD TAKE ME TO COURT AM FACING IMPRISONMENT AND EVICTION.
I HAVE BEEN ASSAULTED AT MY DOOR BY THE LANDLORD’S EMPLOYEES.
THE LANDLORD REFUSED TO MAKE REPAIRS AFTER I WAS TARGETED
THE PLACE IS IN DISREPAIR I LIVED WITH A SINK THAT OVERFLOWED WHEN I USE THE WASHING MACHINE. THEY FIXED IT.
NOW THE TOILET IS TO BE REPLACED AFTER IT FLOODS THE PLACE. THE ENGINEER PUT IN THE REPORT ABOUT THE WORST PLUMBING HE HAD SEEN. 
INFORMATION CAN BE ACCESSED VIA SOCIAL MEDIA

Upload any supporting images or documents: https://www.london.gov.uk/system/files/webform/webform_55948/1138190/2%20January%202024%20Housing%20For%20Women%20V%20Mervelee%20Myers%20%28AutoRecovered%29.docx


Reply


Forward

Without Prejudice Mervelee Myers Name Housing Ombudsman Party To Housing For Women Coercive Control Deborah Agnes Gilchrist Terrorism 2001 Traumatised 100 Year Old Husband Broke Glass 13/12/21 Set Out With Samantha Gibbs Campaign Of Terrorism Start April 22 Invite ASB May Wipe Customer Portal Long Term Sick Leave To Answer To Trolling Me Bring Man To Door 12/1/23 To Assault Me Met Police Racism Hate Crimes Documented Incident Walworth Road YouTube Place Husband Jaw Broken He Is Black H4W Contacted Me Mediation In July Solicitors Letter I Acted As A Mediator Hoping Person Provided Email Phone Number Was For A Resolution Instead Breach Equality Act Protected Characteristics Send PC James Murphy To My Home 25/10/23 Left Tom In Hypo How Many Lives Has H4W Ruined Since Changes Minute Taker Customer Panel Key I Gave For Copy Used To Stalk Me Camera Install Trigger Me In Communal Area Mimi Owusu Witness Statement Put The Noose Around H4W Cohorts Think District Judges At County Court Clerkenwell Shoreditch Involved With Miscarriages Of Justice Can Defame Name Violent Nuisance Online Profile Passport To Identity 31 Years UK Cultural Ambassador Social Butterfly Social Media Influencer Intellectual Property Copyright Images CPPDP Build Brands Make Me Criminal Need ERT Facebook LinkedIn Google Will Return My Work Oxeyes My Website LEYF June O’Sullivan Must Be Charge Abuse Reviews Online During ET/EAT Lists Will Be Chronicles Of MAPS 2/2/2024


Refer to

31 January 2024


Dear Mrs Myers

Complaint: 202209405 – Housing For Women

Please find attached a letter from the Housing Ombudsman Service.

Yours sincerely

Shaun
Dispute Resolution Adviser


PO Box 152, Liverpool L33 7WQ
0300 111 3000
www.housing-ombudsman.org.uk 

To find out how we use your personal data together with your rights under the Data Protection Act 2018 go to www.housing-ombudsman.org.uk/about-us/your-data/

Try our free online dispute resolution training (click here to access)

Share your views our consultation on our Complaint Handling Code (click here to access)

Changes to the Housing Ombudsman Scheme took effect from 1 October 2022. To find out what this means for residents and landlords visit our website

Mrs Mervelee Myers
16 Alma Grove
LONDON
SE1 5PY
Dear Mrs Myers
Complaint: 202209405 – Housing For Women
Thank you for contacting the Housing Ombudsman Service, I am sorry to hear about
your housing issues.
In your initial contact with us under the above case number on 4 August 2022 you
asked us to assist you with a complaint to your landlord about outstanding repairs
and you also mentioned Anti-Social Behaviour (ASB).
After several unsuccessful attempts at asking you to provide evidence of your
complaint so we could assist you, we wrote to the landlord on 7 November 2022
asking it to confirm if there was an active complaint regarding ASB and to provide a
response to you.
The landlord issued a stage one response to the complaint on 14 November 2022
and we also sent a copy of this to you the following day. We explained at the time,
and several times since, that for us to investigate your complaint you must also
complete stage two of the landlord’s complaint process.
We then had no contact from you between 15 November 2022 and 8 August 2023,
when you called to ask where your case was up to. We confirmed, as before, that we
were waiting for you to complete stage two of your landlord’s complaint process
before we could progress your case further.
We have received many emails from you since, but you have not provided us with
any evidence that you have yet completed the landlord’s complaint process. To
assist you, we contacted the landlord on 24 January 2024 to ask if you had
completed its complaint process.
The landlord has now replied and confirmed it has not had any request from you to
complete a stage two review of your complaint. Now that the stage one response is
more than 14 months old since it was completed on 14 November 2022, we must
ask you to log your concerns as a new complaint. To support you, I have written to
the landlord today asking it to do so for you.
PO Box 152
Liverpool
L33 7WQ
Tel: 0300 111 3000
info@housing-ombudsman.org.uk
http://www.housing-ombudsman.org.uk
Notice
I see you have also, over time, added new issues to the case (such as eviction) that
did not form part of this case when you logged it with our service.
If you require our assistance with other issues outside of anti-social behaviour,
please log these issues a complaint with your landlord first so that we may assist you
further and provide us with copies of the complaint.
Please find below confirmation we have now asked the landlord to log and respond
at stage one to your concerns surrounding the original issue, anti-social behaviour.
The complaint
I understand your complaint relates to the following:
 The landlords handling of reports of anti-social behaviour, primarily noise
from a neighbour
I understand to resolve your complaint, you have asked your landlord to:
 To address the noise
 To respond to the complaint
I understand you have not received a response from your landlord since you last
contacted it about your complaint.
We encourage local resolution of disputes, using the landlord’s complaint procedure.
I have contacted your landlord today and asked it to provide you with a written
response to your complaint by 21 February 2024.
We will not be taking any further action on your complaint unless:
 You inform us after 21 February 2024 that you haven’t received a written
response from your landlord

When we receive one of the above from you, we will be able to determine the next
steps for your complaint.
How you can get in touch with us
If you need to send us information we have requested, you can use any of the
following ways:

 by email: you can reply to any email received from us without changing the
subject line or you can email casework@housing-ombudsman.org.uk and put
your case reference number in the subject line
 by post: You can write to Housing Ombudsman Service, PO Box 152,
Liverpool L33 7WQ
 telephone: you can call us on 0300 111 3000 our lines are open 9:15am –
5:15pm Monday to Friday excluding bank holidays
Yours sincerely
  
Shaun
Dispute Resolution Adviser
Please note – the signature named in this correspondence is not your named
contact. Your complaint can be dealt with by anyone within the department. You may
see different names in o